Customer Service Officer

4 days ago

Melbourne, Australia Parks Victoria Full time

2 positions available within a small, dedicated and dynamic team
- Located at the historic Quarantine Station within Point Nepean National Park
- Delivering an innovative camping experience with pre-erected tents within a beautiful natural environment
- See our Careers Page for more information what we can offer

**About the role**

As the Customer Service Officer, you will be the first point of contact for a customer, including members of the public and Victorian community. You will professionally handle information requests and ensure that issues and enquiries are resolved promptly and thoroughly. This position is responsible for the daily customer service tasks involved in providing an oustanding camping experience at the Point Nepean Discovery Tents. Your daily tasks may include checking in and checking out of campers, attending to camper's questions and requests, providing information to campers regarding the National Park, Flora, Fauna, History, Culture, and the range of services and activities available to them.

**About the Team**

We are a small, hardworking and fun-loving team with a great customer service ethic. We are very lucky to be working amongst the history, culture and nature of the magnificent Point Nepean National Park and Quarantine Station. Our job is to ensure that all of our campers and park visitors appreciate and enjoy the experience as much as we do, and to ensure they have an amazing camping experience.

**We're looking for someone with**:

- Demonstrated experience in customer service, communication and interpersonal skills.
- Demonstrated experience in self-management.
- A current employee Working with Children Check
- Current First Aid & CPR qualifications, or the ability to obtain
- Physically fit to carry out cleaning duties, setting and dismantling tents, some lifting
- A Current Resume
- A Cover Letter

**Application Close date**: Sunday 28 September 2025

**Sound like you?**

If you don't hold every skill or experience detailed above, please don't rule yourself out. We focus on hiring people who value collaboration and integrity. We value a culture where everyone can be themselves at work, regardless of background, orientation, age or gender.

**Employment Requirements**

Parks Victoria is committed to child safety and has zero tolerance for child abuse and all forms of harm to children, in accordance with the Victorian Child Safe Standards. All prospective employees to undergo a National Police Record Check and Working with Children Check prior to commencing employment.

  • Customer Service Specialist

    2 weeks ago

    Melbourne, Australia CSC (Corporation Service Company) Full time

    As a Customer Service Specialist you will be responsible for working with taking and fulfilling orders, as well as managing a portfolio of domain names. Additionally, you will be working with various Product Managers with different duties. This role would suit someone who is internet savvy and seeking a career working with cutting edge technology and global...

  • Customer Service Officer

    2 weeks ago

    Melbourne, Australia Public Sector People Full time

    Paying $34.79 per hour + super - Standard Office Hours - Part time 24 hours a week - Local Government Opportunity You will be the first point resolution to customers of Council, seeking advice, assistance or information regarding a variety of Council’s services. **Role** As a Customer Service Officer in the Call Centre, you'll be responsible for...

  • Customer Service Officer

    1 hour ago

    Melbourne, Australia Robert Half Full time

    Full time opportunity on offer to work for one of Australia's largest retail wholesalers, who pride themselves on their leading innovation for success **The Company** As a key wholesaler to the retail trade for ANZ this well-known company prides themselves on industry-leading innovation by developing, manufacturing, and marketing their own product! Due to...

  • Customer Service Officer

    2 weeks ago

    Melbourne, Australia AFCA Full time

    **Company Description** As a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to find solutions to complaints which have gone unheard or unresolved. This is your opportunity to make a difference. Are you a customer...

  • Customer Service Officer

    1 week ago

    Melbourne, Australia PERSOLKELLY Full time

    Our client, a global leader in manufacturing is seeking a highly experienced Customer Service Officer to support their team in Springvale. Our client, a global leader in manufacturing is seeking a highly experienced **Customer Service Officer** to support their team in Springvale. **About the role** As a Customer Service all-rounder, you will work closely...

  • Customer Service Officer

    3 weeks ago

    Melbourne, Australia Cleanaway Waste Management Limited Full time

    Overview Join Australia's leader in sustainable, total waste management solutions. Customer Service Officer About Us Joinus at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. As a high...

  • Customer Service Officer

    1 week ago

    Melbourne, Australia HAYS Full time

    Waste Management Organisation | Full time Mon-Fri | $32 per hour plus 10.5% Super | Dandenong Location **Your new company** This well-renowned organisation is currently seeking on a full-time basis a Customer Service Officer to join their office team onsite in Dandenong. With several decades of waste management experience this organisation seeks to provide...

  • Customer Service Officer

    2 weeks ago

    Melbourne, Australia PERSOLKELLY Full time

    Our client is recognized as a global leader in materials supply based in Derrimut who are seeking an experienced Customer Service Officer to start asap. Our client is recognized as a global leader in materials supply based in Derrimut who are seeking an experienced Customer Service Officer to start asap. **About the company**: As a Customer Service...

  • Customer Service Officer

    1 hour ago

    Melbourne, Australia Talent Connect Australia Full time

    Hybrid work arrangement (remote & office) - Great team and culture - Great team and culture Ongoing development and career growth - Remote working opportunity - Monday - Friday schedule - Inbound customer service - Perm Opportunity You will be working a mix of remotely and from the CBD office, collaborating and working within a wider customer service team...

  • Customer Service Officer

    3 weeks ago

    Melbourne, Australia ROBERT WALTERS AUSTRALIA Full time

    About the Company:Our client is a leading manufacturing business based in Sunshine West. They are currently growing their Customer Service team and this will be the third new addition to the team. Have the opportunity to work across Customer Service and Administrtion duties.Working Hours: 8:30 AM - 5:00 PMWorking Location: 5 days in Sunshine Office Key...