Customer Service Officer

7 days ago

Melbourne, Australia Parks Victoria Full time

2 positions available within a small, dedicated and dynamic team
- Located at the historic Quarantine Station within Point Nepean National Park
- Delivering an innovative camping experience with pre-erected tents within a beautiful natural environment
- See our Careers Page for more information what we can offer

**About the role**

As the Customer Service Officer, you will be the first point of contact for a customer, including members of the public and Victorian community. You will professionally handle information requests and ensure that issues and enquiries are resolved promptly and thoroughly. This position is responsible for the daily customer service tasks involved in providing an oustanding camping experience at the Point Nepean Discovery Tents. Your daily tasks may include checking in and checking out of campers, attending to camper's questions and requests, providing information to campers regarding the National Park, Flora, Fauna, History, Culture, and the range of services and activities available to them.

**About the Team**

We are a small, hardworking and fun-loving team with a great customer service ethic. We are very lucky to be working amongst the history, culture and nature of the magnificent Point Nepean National Park and Quarantine Station. Our job is to ensure that all of our campers and park visitors appreciate and enjoy the experience as much as we do, and to ensure they have an amazing camping experience.

**We're looking for someone with**:

- Demonstrated experience in customer service, communication and interpersonal skills.
- Demonstrated experience in self-management.
- A current employee Working with Children Check
- Current First Aid & CPR qualifications, or the ability to obtain
- Physically fit to carry out cleaning duties, setting and dismantling tents, some lifting
- A Current Resume
- A Cover Letter

**Application Close date**: Sunday 07 September 2025

**Sound like you?**

If you don't hold every skill or experience detailed above, please don't rule yourself out. We focus on hiring people who value collaboration and integrity. We value a culture where everyone can be themselves at work, regardless of background, orientation, age or gender.

**Employment Requirements**

Parks Victoria is committed to child safety and has zero tolerance for child abuse and all forms of harm to children, in accordance with the Victorian Child Safe Standards. All prospective employees to undergo a National Police Record Check and Working with Children Check prior to commencing employment.

  • Customer Service

    3 days ago

    Melbourne, Australia Moslehi Service Group Full time

    Moslehi Services Group are looking for a range of occupants who are seeking work. With plenty of hours we are eager for you to join our customer service team. This role will involve being the first point of service within train stations and bus stations located within Melbourne and Melbourne CBD. Being the first point of contact for patrons and the public...

  • Work Order Coordinator

    1 day ago

    Melbourne, Australia Service Stream Full time

    Primary LocationVIC - Melbourne - 655 Collins St - Job Description SummaryAn exciting opportunity has arisen for a Work Order Coordinator - Advanced Metering to join Service Stream in our Melbourne office. - About the Role Service Stream’s Utilities division are currently seeking a Work Order Coordinator - Advanced Metering to join our growing...

  • Customer Service Officer

    3 days ago

    Melbourne, Australia Citywide Full time

    **Customer Service Officer**: **Job no**: 495002 **Work type**: Full time **Location**: Melbourne - Bayside & South Eastern Suburbs **Categories**: Administration & Office Support **Customer Service Officer** Citywide are recruiting for a **Customer Service Officer** to join the team working on our prestigious Open Space contract in Mornington. Reporting...

  • Customer Service Officer

    23 hours ago

    Melbourne, Victoria, Australia China Eastern Airlines Corp. Ltd. Full time $45,000 - $65,000 per year

    China Eastern Airlines Co., Ltd. is a prominent airline in China, recognized as one of thethree major airlines in the country. With its hub located in Shanghai, the airline holds astrong presence in the Oceania region. Presently, we operate nine direct routes to China from Oceania, offering up to 72 weeklies direct flights during peak periods.We are actively...

  • Customer Service Officers

    1 day ago

    Melbourne, Australia PERSOLKELLY Full time

    This national employer is seeking two Customer Service Officers to join their Dandenong operation. Reporting to the Area Manager the primary responsibilities will include: - Performing consistently and delivering value-added services to customers - Ensuring the highest level of quality and valuable relationships with customers - Taking accurate orders and...

  • Customer Service Officer

    3 days ago

    Melbourne, Australia Osborne Richardson Australia Full time

    Our Local Government client based in Melbourne is seeking for Customer Service Officer to join their team. Customer Service Officer is a phone-only based role answering in coming calls from residents in a contact centre environment. Officers are looking to handle the calls at first point of contact.

  • Customer Service Officer

    1 day ago

    Melbourne, Australia BMS Performance Australia Pty Full time

    Customer Service Officer - Building and Construction Industry - Newly Created Role Customer service and sales data entry focus. - Up to $70k Base + Super **ESTABLISHED BRAND NAME IN AUSTRALIA** Founded as a business over 100+ years ago and employing over 100+ staff across Australia, our clients are one of the leading manufacturers and suppliers of...

  • Customer Service Officer

    2 weeks ago

    Melbourne, Australia Robert Half Full time

    Full time opportunity on offer to work for one of Australia's largest retail wholesalers, who pride themselves on their leading innovation for success **The Company** As a key wholesaler to the retail trade for ANZ this well-known company prides themselves on industry-leading innovation by developing, manufacturing, and marketing their own product! Due to...

  • Customer Service Officer

    1 day ago

    Melbourne, Australia PERSOLKELLY Full time

    Our client, a global leader in distribution is seeking a highly experienced Customer Service Officer to support their team in Mulgrave. Our client, a global leader in distribution is seeking a highly experienced **Customer Service Officer** to support their team in Mulgrave. **About the role** As a Customer Service all-rounder, you will be responsible for...

  • Customer Service Officer

    1 week ago

    Melbourne, Australia Hassett People Solutions Full time

    Work from home or from the office - Port Melbourne Location - $50k to $60k plus superannuation **ABOUT OUR CLIENT AND THE ROLE** The Mr Group are a leading Franchise business providing Home Services including Antenna, Pest Control, Alarm, CCTV and Gutter Cleaning services, who are going through an exciting growth period. They are looking for a highly...