Reception and Administrative Assistant

24 hours ago

Frankston, Australia Peninsula Health Full time

**Fast-paced and varied role in a supportive team environment**:

- **Flexible hours and days**:

- **Frankston, Mornington Peninsula & surrounding locations**

**Who We Are and What We Stand For**

Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others.

In representing Peninsula Health, we expect all employees and volunteers to reflect our values:
**Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative.** We are One Peninsula Health.

**What You Will Be Doing**

Our busy Allied Health Outpatient Department is seeking experienced Administrative Assistants / Receptionists who are self motivated, team orientated and possess excellent customer service skills.

The successful applicants will work in the outpatient reception with our vibrant occupational therapy and physiotherapy teams to provide a high standard of care to consumers. The role involves working across multiple clinics with varying administrative and reception processes.

The successful applicant will enjoy a busy and varied work environment and will be comfortable taking a flexible approach to managing the demands of the work area.

**What You Need**

We anticipate you will have:

- Well-developed interpersonal and communication skills.
- Experience using patient information systems such as Electronic Health Records and iPM and learn new programs as required.
- Experience in a busy, fast paced reception or ward environment.
- Ability to work as an effective member of a team

**What Next**

If you experience any issues signing in or registering, please feel welcome to contact us - the People, Experience & Performance Team on (03) 9784 2700.

**Additional Requirements**

This role must be fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy.

**Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time. **Selection Criteria Essential: Do you have well-developed interpersonal and communication skills. Able to liaise with consumers, careers, family members, the general community, other agencies and professionals?

Essential: Do you have experience using patient information systems such as Electronic Health Records and iPM and learn new programs as required?

Essential: Do you have experience in a busy, fast paced reception or ward environment?

Essential: Do you have the ability to work as an effective member of a team?

Essential: Can you demonstrate organisational skills and an ability to prioritise work?

Essential: Are you able to identify and propose practical solutions to problems?

Essential: Can you constructively communicate concerns and issues?

Essential: Do you have the capacity to work independently with general supervision?

Essential: Do you have experience in use of Peninsula Health’s iPM patient information system?

Essential: Do you have knowledge of medical terminology?

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