Accounts Receivable/allocations Officer

Join a highly engaged, professional and collaborative team-
- 14-month fixed term contractWe’re REA
- An Australian start-up success story we're quietly proud of.

From a garage in Melbourne to the global stage is an achievement we're humbled by. Our idea to put pictures of houses on the internet has blossomed since 1995, and we now have businesses across Australia, India and North America.

Our purpose is to change the way the world experiences property. No matter where you're at on your property journey, we're here to help on every step - whether that's buying, selling, renting or renovating.

We’re proud to have been named Australia’s 4th Best Workplace for the second year running. This recognition is a great proof point of our unique and special culture. A culture that is driven by our people, our values, and our commitment to making a difference in the community.

What we’re doing
- The Accounts Receivable Officer sits within the Finance & Business Services Group, headed up by the CFO. The Finance and Business Services team, or FaBS as we like to call them, is the engine room of the REA Group. The team is comprised of Finance, Risk, Procurement, Pricing, Corporate Developer, Corporate Affairs, Contracts, Customer Collections, Payments and Facilities Management.

Our Australian Finance team consists of Financial Accounting, Accounts Receivable and Accounts Payable and work together to ensure accuracy/integrity of transactions for the Australian business, as well manage reporting to key internal and external stakeholders.

The AR Officer supports the Australian Finance team in the following ways:
- Complete daily AR tasks such as EFT receipting and processing cheques-
- Maintain and reconcile customer remittances against customer accounts-
- Process any manual invoicing required (outside of standard billing run)-
- Upload approved credit notes & bad debts into accounting systems-
- Resolve and manage disputed credit card transactions (chargebacks)-
- Process direct debits including dishonoured payment management-
- Assist accountants in routine and adhoc tasks-
- Clearly communicate with stakeholders to ensure understanding of critical task timelines-
- Provide data and insights to enable informed business decisionsWho we’re looking for- Great eye for detail, and the ability to think outside the box-
- Previous use of ERP & ticketing systems, Netsuite and/or Zendesk experience would be highly advantageous-
- Experience in accounting support roles, preferably in a high-volume environment is highly desirable-
- Intermediate Microsoft Office skills with a particular focus on Excel-
- Knowledge of accounting rules-
- Ability to adapt and influence change-
- Looks at tricky situations through a solutions-focused lensBut we don’t just look for someone based on their skills and expertise. It’s our connection, acceptance and genuine care for each other that makes REA a great place to work. That means you also need to be:
- Savvy minded and have the ability to think a little left of field / outside the box-
- A strong and creative communicator-
- Friendly, approachable and have good relationship management skills-
- An avid supporter of our fully inclusive culture - we celebrate difference and ensure that everyone belongsThe REA experience
- The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow. We’re committed to your development - both professionally and personally. Your experience with us is something we take seriously.

We offer:
- A flexible working environment, meaning we strike the balance of what you need and what works for the business (and yes, our leaders fully understand the benefits of working flexibly)-
- A hybrid approach to the future of work
Generous and flexible parental leave offering for primary and secondary carers-
- Support for your mental and physical health and wellbeing via our ‘You Matter’ Program-
- Because We Care program which includes volunteer leave and community grants, to ensure you have the opportunity to give back to your community-
- Hack Days for you to bring so you can bring your big ideas to life in a supportive learning environment-
- An additional day of leave just for your birthdayOh, and by the way: