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Reservation and Events Coordinator

3 weeks ago

Hawthorn East, Australia St. Cloud Eating House Full time

**Reservation and Event Coordinator**

We are looking for an exceptional event manager to coordinate our functions at St. Cloud Eating House. This is an exciting time to be a part of Eastern Grace Group as we continue to expand.

**A bit about us**:
Established in 2015, St. Cloud Eating House brings fresh and vibrant Vietnamese food to the heart of Hawthorn. We are a place for all occasions, whether it’s a lunch-break bowl of vermicelli or a cocktail party on our upstairs balcony, St. Cloud is a versatile hub for friends and family to unite and enjoy delicious food.

**A bit about you**:

- A minimum of 3 years of functions/event management
- Have a keen eye for detail
- Passion for hospitality and delivering premium service
- Ability to coordinate end to end event bookings and management
- Exceptional communication and organisation skills
- Coaching and leadership skills
- Implement strategies and campaigns to attract new customers
- Have a can do attitude and a passion for what you do
- Have Monday-Friday daytime availability

**What you’ll be doing**:

- Act as the initial point of contact for the venue.
- Manage the event management system and reservations
- Contribute to the development and implementation of marketing strategies
- Administration duties as needed
- Engagement and follow-up with clients
- Coordinate all related operational requirements including liaising with kitchen team, audio, invoicing and ensuring any other customer requirements are met
- Provide function information/runsheets to all staff
- Drive continuous improvement in all reservation and event procedures, processes and client engagement

In return, you’ll get to work in a rewarding environment with a supportive team and set rostered hours that allow for a healthy work/life balance.

**Salary**: $60,000.00 - $70,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Hawthorn East, VIC 3123: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)