Course Advisor

7 days ago

Sydney, Australia EDU Corporate Services Pty Limited Full time

**About EDU**

EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide:
**Australian Learning Group (ALG)**: VET provider for international students. Learn more about ALG.
**Ikon Institute of Australia (Ikon)**: HE provider for domestic and international students. Learn more about Ikon.

**About the Role**

The Course Advisor is responsible for generating domestic, higher education new student enrolments for EDU’s higher education entity - Ikon Institute of Australia (Ikon), and EDU’s VET entity (ALG).

The role will promote courses to prospective students and assist them with information that supports their enrolment.

**Key Responsibilities**:
**Engagement with prospective students**
- Support and nurture prospective student leads.
- Engage directly with prospective students and guide them in selecting the most appropriate course and study pathway.
- Provide accurate information and advice on Ikon’s and ALG’s courses and enrolment policies to prospective students.
- Support prospective students in completing their enrolment and collaborate with the Admissions team to obtain additional information.

**Market feedback**
- Provide feedback on market trends and potential opportunities for partnerships and enrolments.
- Gather feedback from prospective students and field interactions, reporting insights to the Manager, and Course Advisors.

**Reporting and other**
- Record accurate data in the CRM system in a timely manner.
- Prepare operational reports on the performance of the lead funnel, identifying relevant issues.
- Organise and deliver “Product Discovery” sessions with academic staff and other relevant stakeholders.
- Identify opportunities for continuous improvement and assist in implementing changes.

**Education, Experience, and Skills**:

- Bachelor qualification or higher
- At least 3 years experience in a sales role within the Domestic Market of Higher Education
- Proven ability to nurture leads from first contact to conversion and build long-term client relationships
- Experience with Salesforce, HubSpot, or other CRM systems
- IT literacy, particularly Microsoft Office
- Strong presentation skills for delivering engaging and informative sessions.
- Excellent interpersonal, written, and oral communication skills.
- High-level understanding of key requirements of relevant regulatory frameworks, especially the Higher Education Standards Framework (Threshold Standards) 2021.
- Positive attitude, results-focused, and strong attention to detail.
- A valid drivers license and a personal vehicle

**Why Join us?**

**A supportive team** - When you work with us, you’re not just a team member—your part of a supportive community that lifts each other up, values every contribution, and thrives on mutual respect.

**Career progression** - Here, you’ll find an environment where your ideas matter, your growth is prioritized, and you’re empowered to do your best work—because when we succeed, we do it together

**A positive and fun work environment**:

- Work should be more than just a job—it should be an experience you enjoy

**Daily breakfast supplied** - We believe that a positive and fun work environment starts with the little things, and what’s better than breakfast?

**Training and Development opportunities** - Professional development allowance available to invest in your future & help you stay at the forefront of your field

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