Ecommerce Manager

2 days ago

Alexandria, Australia By Charlotte Full time

**_Location: _**

**_Alexandria, NSW Australia_**

**_ Full Time_**
- by charlotte_ is looking for an adaptable, solutions-based eCommerce leader with proven experience delivering customer-focused e-Commerce strategies that drive channel performance and customer engagement. The eCommerce Manager is an influential leader and ambassador of the _by charlotte_ business and upholds the brand spirit and culture in all aspects of the role.

This is a faceted role with oversight across Customer Care, Dispatch and eCommerce trading functions and is best suited to an energetic, communicative, and positive team player. Key priorities include:

- Working under the direction of Brand & Digital to define and deliver the channel strategy for by charlotte’s online business, aligned with brand and revenue objectives
- Establishing process clarity across eCommerce operational functions, Customer Care, Dispatch and intersecting departments
- Capturing and evaluating data and taking ownership of deliverables to achieve business outcomes
- Working closely with Brand & Marketing, Product, and Digital teams to implement eCommerce strategies that support the critical path, promotional roadmap, marketing campaigns and on-site merchandising and product priorities
- Managing the development of the eCommerce, Customer Care & Dispatch departments and overseeing the department's functional efficiencies
- Building strong relationships with internal and external staff

**_Desired Skills & Expertise_**
- 3+ years in an eCommerce Management position, preferably with a likeminded fashion or accessories brand (this is beneficial but not essential)
- Minimum of a bachelor's degree in Visual Communication, Business or Commerce or equivalent industry experience
- Proven experience and success leading digital marketing strategies and managing external agency partners
- High technical literacy in ZenDesk, Klaviyo and Shopify or comparable eCommerce and service platforms
- Strong project management methodology/framework experience
- Clear, concise and generous communication style adept at articulating ideas, working through tactical plans, giving direction, course correcting and negotiating
- Proven track record of building team, operational & process capacity by identifying opportunities for improvement, action planning, measures and effective strategy implementation

**_ Perks You'll Love_**
- Commission Structure
- Inclusive, supportive, and creative work culture
- Close interaction with the Founder and Director
- Working alongside a motivated and ambitious team
- Dog-friendly office
- Generous staff discount
- Regular team social events

  • Ecommerce Manager

    1 week ago

    Alexandria, Australia TSHR Full time

    **Ecommerce Manager** **About the Client** Our client is a visionary retailer, an iconic Australian owned women's fashion label dedicated to timeless contemporary designs for the professional women. Their pieces are focussed on beautifully crafted luxe essential pieces, with enduring designs and soft femininity. **Your New Role** As the Ecommerce...

  • Ecommerce Manager

    2 days ago

    Alexandria, Australia LP Talent Full time

    My Client is a breath taking high end womens brand; with a commitment to developing well-crafted and timeless pieces that are designed to celebrate life in, and which will be treasured for years to come. They hold a responsible business journey built on the foundations of People, Product, and Planet. This role is Responsible for the planning, forecasting,...

  • Ecommerce Manager

    2 weeks ago

    Alexandria, Australia Seafolly Pty Ltd Full time

    Training and Development to progress your career - Generous employee discounts on Seafolly product - Work for an iconic brand in a vibrant team Reporting to the Head of Digital and Ecommerce you will drive the strategy to achieve sales targets and deliver profitable sales growth across all Seafolly & Jets domestic and international websites through...

  • Ecommerce Manager

    2 weeks ago

    Alexandria, Australia Accent Group Full time

    Nude Lucy is a leading Australian fashion brand that prides itself on cultivating timeless & premium wardrobe essentials inspired by a relaxed way of life. Our brand and team culture are an instrumental part of our identity, and we develop this by seeking talented, creative & like-minded individuals who live and breathe the Nude Lucy ethos. We pride...

  • Junior Ecommerce Assistant

    2 weeks ago

    Alexandria, Australia General Pants Full time

    Be part of an exciting and innovative retailer in Australia - Bring your passion to a highly motivated culture - Play integral support in the operations and functions of the online content team The Junior Ecommerce Assistant, will be an integral support role in the operations and functions of the online content team. From supporting with writing product...

  • Ecommerce Marketing Manager

    2 weeks ago

    Alexandria, Australia Liquor Loot Full time

    We are seeking an experienced and energetic eCommerce Marketing Manager to create, optimize and grow campaigns, implement retention strategies and utilize data and research to strengthen our brand. We have experienced substantial growth, and now require a creative and analytical team member with a growth mindset and experience across multiple channels. Your...

  • Warehouse Manager

    2 weeks ago

    Alexandria, Australia SKUTOPIA Full time

    **About us**: SKUTOPIA is a fast-growing Australian startup on a mission to decarbonise and democratise logistics. We're building an innovative ecosystem that powers the booming eCommerce industry. SKUTOPIA is a cloud-based Software as a Service (SaaS) & Robotics as a Service (RaaS) solution provider allowing eCommerce businesses to manage orders across...

  • Warehouse Manager

    5 days ago

    Alexandria, Australia SKUTOPIA Full time

    Alexandria, Sydney, NSW, Australia - Full-time Company Description About Us SKUTOPIA is a fast-growing Australian startup on a mission to decarbonise and democratise logistics. We’re building an innovative ecosystem that powers the booming eCommerce industry. SKUTOPIA is a cloud-based Software as a Service (SaaS) & Robotics as a Service (RaaS) solution...

  • Technical Account Manager

    2 days ago

    Alexandria, Australia SKUTOPIA Full time

    SKUTOPIA is on a mission to democratise and decarbonise logistics. SKUTOPIA is a deep-tech logistics company operating under a dual RaaS (Robotics-as-a-Service) and SaaS model. We deliver end-to-end, AI-powered robotic fulfilment for retailers - eliminating inefficiencies inherent in traditional 3PL models, such as human error, high labour costs, and...

  • Digital Marketing Manager

    1 week ago

    Alexandria, Australia General Pants Full time

    Work with one of Australia’s largest & most influential online retailers - Bring your passion to a highly motivated culture - Drive strategy to maximise our groups online exposure We are on the hunt for our new and vibrant Digital Marketing Manager to join our group to work across a number of our brands. The Digital Marketing Manager will be responsible...