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Entry Level Receptionist

2 weeks ago

Melbourne, Australia Practice Managers Australia (PMA) Full time

**Location**: MelbourneVIC

**Worktype**: Full Time

Are you a friendly and customer-oriented individual seeking an entry-level position in a dynamic and growing healthcare company?

Are you a friendly and customer-oriented individual seeking an entry-level position in a dynamic and growing healthcare company? Clear Ears is currently hiring an Receptionist to join our team. This is an entry level position - no previous experience required If you have excellent communication skills, a professional demeanour, and a passion for providing exceptional customer service, this may be the perfect opportunity for you.

**Responsibilities**:

- Greet and welcome visitors to Clear Ears in a warm and professional manner.
- Answer incoming phone calls.
- Schedule appointments for clients and coordinate availability with medical professionals.
- Maintain accurate and organized client records using computer systems or specialized software.
- Respond to client inquiries, provide information about our services, and address any concerns or requests they may have.
- Provide general administrative support, including sorting mail, managing office supplies, and performing other clerical tasks as needed.
- Ensure the reception area is clean, presentable, and welcoming to visitors.
- Collaborate and communicate effectively with colleagues to ensure smooth operations and a positive client experience.

**Requirements**:

- Willingness to learn, and enthusiastic, professional and friendly demeanour is a must
- VCE or TAFE diploma.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to provide outstanding customer service.
- Proficiency in using computers and basic office software.
- Organizational skills with attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.

**Preferred Qualifications**:

- Previous experience in a customer service role.

How to Apply:
To apply, please submit your resume and cover letter

Clear Ears is an equal opportunity employer committed to diversity and inclusion in the workplace. We thank all applicants for their interest, but only those selected for an interview will be contacted

**About Clear Ears**:
Clear Ears is a reputable healthcare company that specializes in ear cleaning services. Our team of qualified nurses use effective microsuction technology to clear wax and debris from your ear canals. This microsuction technique is the same ear cleaning method used by ENT specialists, GPs and Audiologists. It's safe, gentle and dry. We value teamwork, innovation, and a client-centered approach to healthcare. Join us in our mission to make a difference in the lives of those we serve