Relationship Support Officer

2 hours ago

Brisbane, Australia McMillan Shakespeare Full time

RemServ is a leading provider of salary packaging administration services in Queensland and part of the McMillan Shakespeare Group (MMSG). We've offered salary packaging and novated leasing services for more than two decades, helping our customers to do more with their money.

We are currently recruiting for a **Relationship Support Officer **to complement our Client Relationships team in Brisbane.

This role will be responsible for providing administrative support for our Relationship Associates and Relationship Managers including assistance with the preparation of presentations, client collateral, meeting arrangements, reporting, travel, and accommodation arrangements, and other administrative duties as required.

You will play a pivotal part in contributing to the delivery of both B2B and B2C services by administrating RemServ’s key relationship management and education processes, documents, and communications. This role is the conduit between RemServ and our site contacts to increase our lead generation via allowing access to their employees through both digital/onsite education.

**Key Responsibilities**:

- Prepare and publish various business documents, onsite marketing materials, and presentations, along with working with RemServ’s Business Intelligence to develop regular and ad hoc performance reporting
- Co-ordinate the digital education activities and marketing communications across a range of Clients and their sites
- Provide contract management support, including business case analysis, documentation, and communication
- Maintain all client-related data on our CRM platforms, along with related documents and correspondence
- Proactively identify process improvement opportunities and develop recommendations for review
- Provide ongoing business admin support for the Client Engagement team, including meeting action items and documentation, and communications with internal and external stakeholders
- Proactively identify process improvement opportunities and development recommendations

**What are we looking for?**
- Extensive experience working in administrative roles
- Flexibility and adaptability to work in a fast-paced, dynamic environment and with competing deadlines
- A proactive mindset with exceptional organisational capabilities, work ethic, and attention to detail
- Strong hands-on knowledge in MS Office along with experience in any CRM platform (Salesforce or Microsoft)
- A high level of integrity and professionalism in dealing with internal and external stakeholders
- Ability to work autonomously and unsupervised in achieving outcomes

The nature of this job is extremely fast-paced, dynamic, and ever-changing, so you will be someone who enjoys dynamic and fast-paced environment, loves to be part of the team, and get things done

**What we can offer you**:

- Our strong people-first culture
- Flexible/hybrid working to enhance your work/life balance
- Novated lease benefits and discounts
- 12 weeks Paid Parental leave and access to our Parents Portal
- Exempt Employee Share Plan
- Paid Income Protection Insurance under MMSG default Super plan
- Access to a broad range of learning and development programs
- Career break and volunteering leave
- Access to Employee Assistance Program and annual Flu vaccination
- Lifestyle Rewards program

  • Customer Relationship Support Officer

    2 days ago

    Brisbane, Australia Queensland Health Full time

    The Customer Relationship Support Officer is responsible for providing comprehensive efficient, effective, ethical and confidential administrative and business support for the Customer Value and Engagement Team. The role is the first point of contact for various stakeholders across the organisation, Queensland Health and other external stakeholders. **The...

  • Client Relationship Officer

    2 hours ago

    Brisbane, Australia ScotPac Full time

    Banking & Finance Client Services We're on the hunt for fresh talent, with a hunger for learning, a curious mindset and appetite for growth to join us as a Client Relationship Officer. Our Purpose We are on a big journey at ScotPac pushing the boundaries of SME lending. We started our journey over 30 years ago with a very relationship focused approach...

  • General Manager Corporate Services

    2 weeks ago

    Brisbane, Australia Relationship Australia Queensland Full time

    About the role As the General Manager Corporate Services, you will play a critical role in providing strategic leadership and direction to the organisation’s corporate functions. Reporting directly to the CEO, you will oversee a diverse portfolio encompassing finance, human resources, information technology, governance, risk management, and...

  • Client Relationship Officer

    1 week ago

    Brisbane, Australia Scottish Pacific Business Finance Full time

    Call Centre & Customer Service Customer Service Our Purpose We are on a big journey at ScotPac pushing the boundaries of SME lending. We started our journey over 30 years ago with a very relationship focused approach helping the SME market with their cashflow requirements. Customer relationships remains in our DNA. We want to make it even easier for...

  • Vendor Relationship Officer

    3 hours ago

    Brisbane, Australia Department of Agriculture, Fisheries and Forestry Full time

    APS 6 - $91,944 - $104,393 per annum plus superannuation - Digital Business Division - Brisbane, QLD,Canberra, ACT,Melbourne, VIC,Sydney, NSW **Who we are** The Digital Business Division (DBD) has been established to bring together the retail digital functions from the Digital Trade Initiatives, Biosecurity Digital Reform Branch along with the Digital and...

  • Relationship Officer

    1 week ago

    Brisbane, Australia Queensland Rural and Industry Development Authority Full time

    Key Responsibilities include; - Analyse financial statements and cash flow budgets to determine the true financial position of an enterprise. - Follow up the clearance of arrears and make recommendations in respect to the recovery of existing loan accounts that are in default. - Contribute towards the effective management of the team's resources and...

  • Relationship Manager

    6 days ago

    Brisbane, Queensland, Australia Latitude Financial Services Full time $80,000 - $120,000 per year

    Do you have a drive for success? Are you excited by a fast-paced role? And do you have a competitive streak you are looking to unleash? Then look no furtherWith Consumer Asset and Personal Loans a huge area of growth for Latitude Financial, we are continuing to grow our 3rd party broker channel rapidly and introduce new products and customer solutions. We...

  • Director Relationships

    2 days ago

    Brisbane, Queensland, Australia Judo Bank Full time $100,000 - $200,000 per year

    A bit about usAt Judo, we're more than just a business bank – we're pioneers in redefining business banking for the modern era. Rooted in timeless values such as integrity, trusted relationships, and a challenger spirit, we're dedicated to revolutionising business banking for Small to Medium Enterprises (SMEs) across Australia. Our journey began in 2016...

  • Relationship Manager

    2 weeks ago

    Brisbane, Australia Global Payments, Inc. Full time

    Relationship Manager Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and...

  • Guest Relationship Executive

    2 weeks ago

    Brisbane, Queensland, Australia Veriu Full time $60,000 - $90,000 per year

    Posted: 25/09/2025Closing Date: 01/12/2025Job Type: Permanent - Full TimeLocation: Brisbane MetropolitanJob Category: Front Office,Sales, Revenue & MarketingWe are Veriu Group (pronounced 'Very You')Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new...