Lifecycle Coordinator Dan Murphy's

**About Us**
At Dan Murphy’s, not only are we an iconic liquor brand across Australia, but we’re also an iconic team.

We work with spirit, we’re team players, we endeavour for better and are passionate about helping people discover something new; an entrepreneurial spirit that has seen the business grow with today, more than 250 stores across the country.

**What you’ll do**
Help create memorable experiences for our subscription customers across multiple channels with engaging marketing campaigns and our ‘always on’ customer communications activity.

This position will also include:

- Executing end-to-end campaigns to acquire and retain subscription customers.
- Brief creative teams, proof reading of communications and making recommendations / adjustments.
- Management of the service communications schedule to subscription customers.
- Supporting improvements to the customer journey including but not limited to product, team training and improving the service to our customers
- Develop an understanding of financial targets and results relating to subscription and be able to comfortably talk about them.
- Support teams and communicate effectively about any and all information relating to subscription campaign activity.
- Follow Dan Murphy’s processes and engage stakeholders as required,
- Share your ideas to enhance customer experiences.
- Reporting and campaign analysis.
- Managing timeline on multiple projects / campaigns.
- Brief market research projects if needed.
- Basic admin tasks to assist the team.

**Your background**
To be successful in this role, you will be a motivated team-player, confident in collaborating, briefing and executing campaigns and stakeholder approvals.

You'll be a great communicator with demonstrated experience in the following key areas:

- Experience in a professional Marketing role, with end-to-end campaign experience.
- Ability to manage priorities and work within deadlines.
- Excel knowledge and experience working with data is a requirement.
- Experience working with digital platforms
- Tertiary marketing qualifications desirable.
- High attention to detail.
- Wine knowledge is an advantage, not essential.

**The Perks**
- Excellent remuneration package and flexible working in every sense.
- Everyday Rewards plus card - access exclusive employee discounts across Woolworths, BIG W and Endeavour Group brands (BWS, Dan Murphy’s etc) and discounts at ALH venues
- Career progression to help you realise your potential. As our business grows so do the opportunities for our people.
- Work with an industry-leading team and be a part of one of the most exciting retail transformations in Australia

**Grow with Endeavour Group**

Endeavour Group comprises a diverse range of drinks and hospitality businesses including BWS, Dan Murphy’s, ALH Hotels and Pinnacle Drinks. We are focused on growing and transforming our businesses to meet the changing needs of customers and we’re driven by a culture that puts our customers and team first.

As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability or sexual orientation. At Endeavour Group we value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future - for our customers and for each other.

**We’d love to hear from You**

LI #work180

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.