Operations Officer

1 week ago

Melbourne, Australia Aruma Full time

**Work options**: Flexible

The position offers flexibility with regards to location, giving you the option to work from home, the office, or a combination of both.
- NFP | F/Time Perm | Flexible work arrangements / Hybrid or WFH
- High performing team | Drive change in a complex environment
- Fast-paced, dynamic environment

**About the role**

Key Responsibilities:

- Support the design and development of project planning, methodology and documentation.
- Collaborate with other areas across all lines of business and Shared Services personnel to produce timely and solution-focused outcomes on designated areas of work that assist in achieving enhanced outcomes for customers, staff, and Aruma more broadly.
- Demonstrate an in-depth knowledge and understanding of government deeds and contractual obligations that underpin regulatory operating frameworks.
- Ensure successful project implementation that is consistent with contractual agreements and requirements, including monitoring and reporting requirements.
- Work together with the team to deliver key project milestones and outcomes.
- Work with the Operations Unit Lead and other key stakeholders to develop and implement project and associated business strategies and tools that monitor and evaluate projects, including risk and contingency management, benefits realisation project impact and quality measures, that ensures project effectiveness.
- Establish effective working relationships through effective communication, negotiation, and issues management to ensure stakeholders are engaged and project deliverables are met.

To be successful in this role, you should have:

- Sound knowledge of the disability sector and NDIS framework.
- 3 years of experience in leading and executing project plans.
- Certificate IV or higher in project management or a related field.
- Strong project administrative skills, time management, coordination of tasks, and efficient work practices.
- Demonstrated experience in delivering effective change management strategies.
- Demonstrated leadership and complex stakeholder and change management experience.
- High-level interpersonal communication skills for presentation, negotiation, and conflict resolution.
- Demonstrated project management experience over a minimum of 3 years within a large organisation.

**Why choose Aruma?**
- Flexible work arrangements.
- Professional learning and development opportunities.
- As a Not For Profit organisation, our staff benefit from some Fringe Benefit Tax exemptions. through salary packaging up to $15,900 p.a + up to $2,650 p.a on meals & entertainment.
- Access to confidential, impartial, and professional counselling services as part of our employee wellbeing program; available to staff and their immediate family.
- Corporate health plans available with Bupa & Fitness Passport.
- Fitness Passport.

**Diversity & Inclusion**

Aruma is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer. To this end, we invite applicants to answer optional questions around Diversity and Inclusion as part of the recruitment process. The information provided will be treated in strictest confidence in accordance with Aruma’s Privacy Policy.

**Culture**

LI-CS

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