Finance and Operations Officer

- Are you curious, motivated, and eager to kick-start your career in finance and operations within a purpose-driven not-for-profit organisation?
- Do you enjoy working with numbers, solving problems, and collaborating with supportive colleagues to make a real impact
- Are youready to apply your analytical skills, adaptability, and willingness to learn across both financial and operational projects?

If the answer is yes – then WE NEED YOU

We are looking for someone with emerging experience in finance and accounting, who is also keen to broaden their skills across business operations. This is unique opportunity to join a close knit team with exposure to a wide range of corporate functions.

This role is perfect for those keen to develop their skills in finance and accounting, while also gaining valuable insight into a variety of operational functions. Join our exceptional team to immerse yourself in both the financial and operational workings of a purpose-driven organisation.

Who we are

The Energy and Water Ombudsman (Victoria) (EWOV) is a not-for-profit, independent and impartial dispute resolution service. We proudly provide Victorian energy and water consumers with free, accessible, and informal dispute resolution.Find out more about who we are and what we do here .

Your new role and team

The Finance and Operations team is responsible for the effective delivery of the strategic and operational management of EWOV’s financial services and processes. The team drives the annual budgeting and reporting, board reporting, preparation of financial statements, payroll processing, and accounts receivable.This team is also responsible for ensuring EWOVs operational effectiveness including our facilities, procurement and office space.

As our new Finance and Operations Officer, you will bring your emerging experience in finance, and accounting to support core financial processes, while also contributing to operational areas such as facilities management and contracts administration. This role offers the opportunity to also work closely with the General Manager, Finance and Operations on strategic projects, organisational change initiatives and data analysis. You will gain hands on experience contribute to the inner workings of a not- for-profit organisation and develop a strong foundation in both financial and operational management.

This position offers full-time hours, with potential consideration for part-time arrangement for the right candidate.

To help you succeed in this role you’ll need to bring:

- Tertiary qualification (or near completion) in Finance, Accounting, Business or a related discipline.
- Excellent organisational skills, with the ability to manage multiple tasks, maintain accurate records, and support operational processes with attention to detail.
- Strong communication and stakeholder engagement skills, with a collaborative approach to working across teams and service areas.
- Ability to work independently, exercise sound judgment, and adapt to changing priorities while maintaining a steady and reliable workflow.
- A proactive mindset with a focus on continuous improvement, including identifying opportunities to streamline processes, enhance systems, and improve service delivery.
- Familiarity with finance systems (e.g. Business Central, Xero, MYOB) is advantageous, along with a general comfort working with financial data and documentation.

What makes working with us great

There are so many great things about working with EWOV, here’s some of our benefits:

- truly flexible and hybrid ways of working with life-friendly hours
- generous leave entitlements including six weeks annual leave, birthday leave, anniversary leave, end-of-year closure leave, community giving leave & 18 weeks of gender-free paid parental leave
- centrally located office in Melbourne CBD close to public transport
- inclusive team culture that supports each other, collaborates and innovates
- we live and breathe wellbeing with a varied program with something for everyone.
- Hear from our team about what makes working at EWOV great here .

How to apply

If you are passionate about finding a role where you can really make a difference and be part of a dynamic industry, we encourage you to apply – even if you don’t meet every single criterion.

Please send through your CV and a cover letter outlining how you meet the selection criteria via Seek by Sunday 19 October 2025.We will be reviewing applications and may commence interviews prior to the closing date, so please apply as soon as possible if you’d like to be considered.

We are committed to ensuring that we truly represent the Victorian community that we serve, and encourage applications from people of all ages, cultures, abilities, sexual orientation and gender identities to apply. If you have any accessibility needs or require us to adapt our application and recruitment process to suit your needs, please let us know atcareers@ewov.com.au .

We encourage flexible working at EWOV and as such even if a role is advertised as full-time, we invite conversations around other working arrangements and encourage you to apply.

EWOV is a certified Family Inclusive Workplace committed to improving your work life wellbeing with leading policies and practices on flexible work, parental leave, family care and family wellbeing.

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