Customer Service Officer
16 hours ago
About Us
Join us at Cleanaway and contribute to making a sustainable future possible, together.
We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.
As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance. We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally.
The Opportunity
We are seeking a dedicated Customer Service Officer to join our team in Dandenong South on a 12-month fixed-term contract. In this role, you'll manage a high volume of customer interactions across multiple channels.
Key Responsibilities
- Manage high volumes of inbound calls, providing timely and professional assistance to customers.
- Coordinate and schedule hard waste collection bookings efficiently.
- Respond to customer enquiries received via email and the Cleanaway website, ensuring accurate and prompt resolutions.
- Maintain and update customer records in our CRM system.
- Collaborate with internal teams to ensure seamless service delivery.
About You
- Previous experience in a customer service role, preferably in a call centre environment.
- Strong communication skills, both verbal and written.
- Proficiency in using CRM systems and Microsoft Office Suite.
- Ability to multitask and manage time effectively in a fast-paced setting.
- A proactive approach to problem-solving and a commitment to customer satisfaction.
Why join Cleanaway?
- Attractive salary package
- Flexible working arrangements
- Career development opportunities
- Paid parental leave
- Great company benefits: Annual employee share plan offer, novated leasing through SG Fleet or Smart Group, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more
Our Process
Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.
We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.
If you require any adjustments during the recruitment process, please contact us by emailing
Join us on our exciting journey towards a sustainable future.
Simply click the Apply button or visit and let's make a positive impact together.
-
Customer Service Officer
18 hours ago
Melbourne, Victoria, Australia China Eastern Airlines Corp. Ltd. Full time $45,000 - $65,000 per yearChina Eastern Airlines Co., Ltd. is a prominent airline in China, recognized as one of thethree major airlines in the country. With its hub located in Shanghai, the airline holds astrong presence in the Oceania region. Presently, we operate nine direct routes to China from Oceania, offering up to 72 weeklies direct flights during peak periods.We are actively...
-
Customer Service Officer
1 week ago
Melbourne, Victoria, Australia ICP Group Australasia Full time $60,000 - $80,000 per yearAbout the roleICP Group is a manufacturer and distributor of coatings and adhesives to the global market for leading brands such as Rebound Ace, Plexipave and Stainproof.Join the dynamic team at ICP Group Australasia as a full-time Customer Service Officer based in our Tullamarine, VIC office. In this varied and fulfilling role, you will be the friendly face...
-
Customer Service Officer
13 hours ago
Melbourne, Victoria, Australia Energy Bay Funds Management Pty Ltd Full time $60,000 - $80,000 per yearAre you passionate about renewable energy and eager to make a positive impact and generate change? Do you thrive in a supportive and collaborative work environment where your contributions are valued and recognised? If so, we have the perfect opportunity for youAbout Diamond Energy, an Energy Bay BrandEnergy Bay is rapidly expanding along the renewable...
-
Customer Service Officer
1 week ago
Melbourne, Victoria, Australia Safe Transport Victoria Full time $81,922 per yearAbout Us'Safe journeys, every time'. This is what we strive for at Safe Transport Victoria (ST Vic).As the safety regulator for commercial passenger vehicles, buses and maritime, what we do impacts the everyday lives of Victorians. Our role is to work with these industries and the communities they serve to ensure a transport system that inspires confidence...
-
Customer Service Officer
1 week ago
Melbourne, Victoria, Australia Holmesglen Institute Full time $60,416 - $65,237 per yearHolmesglen Institute is a leading provider of vocational and higher education in Victoria, with over 40 years of experience and 140,000 graduates. As one of the largest government-owned TAFEs, we offer 600+ courses across multiple campuses, including Chadstone, Moorabbin, Glen Waverley, Eildon, and Melbourne's CBD. Our hands-on learning approach is supported...
-
Customer Service Officer
1 week ago
Melbourne, Victoria, Australia YMCA Victoria Full time $64,616 per yearFree access to gyms, recreation, and aquatics centres across the stateGreet customers and be the face of the centreUp to $31.18 per hour + superannuation + Y BenefitsAbout the CentreCoburg Leisure Centre (CLC) is one of six Aquatic and Leisure Facilities within Active Merri-bek. CLC is a year-round facility with a 25-metre heated indoor pool, heated...
-
Customer Service Officer
1 week ago
Melbourne, Victoria, Australia Kinetic Full time $50,000 - $80,000 per yearCustomer Service OfficerAs a Customer Service Officer, you will be the point of contact for our customers on- board our bus services and within the community. This is an outdoor, customer-facing role based across various locations in Melbourne. Your responsibilities will include assisting passengers by providing transport information, customer assistance,...
-
Customer Service Officer
14 hours ago
Melbourne, Victoria, Australia AkzoNobel Full time $60,000 - $90,000 per yearAbout AkzoNobelSince 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands – including International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and...
-
Customer Service Officer
1 week ago
Melbourne, Victoria, Australia Australian Financial Complaints Authority Full time $60,000 - $90,000 per yearCompany DescriptionAs a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to find solutions to complaints which have gone unheard or unresolved. This is your opportunity to make a difference.Job DescriptionAre you...
-
Customer Service Officer
1 week ago
Melbourne, Victoria, Australia Supagas Full time $104,000 - $130,878 per yearAbout the CompanySupagas is a fast-growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality products in the highly competitive market.About the RoleWe are seeking an...
