Operations Manager

2 days ago

Queen Victoria Building, Australia Vicinity Centres Full time

W_
- e are Vicinity Centres. You may not recognise the brand but we’re sure you’ll know some of our destinations, from the iconic Queen Victoria Building in Sydney to Chadstone - The Fashion Capital, our seven DFOs, and much loved centres that are the hub of each of their communities. All in all, we operate over 60 centres across Australia._

Role purpose

The key purpose of the Operations Manager is to be the primary lead on cleaning, security, risk and compliance, ensuring they are maintained in accordance with the Vicinity quality standards whilst driving sustainable and value-add efficiencies. Critical to the administration of the centre’s health and safety management system, environmental management plan and statutory compliance obligations, the Soft Services Manager nurtures a culture that strives to operate a ‘best practice’ environment and lead industry standards for all activities with a focus on sustainability across waste and water. This role is pivotal in ensuring the centre helps bring the Vicinity brand to life by enriching the customer and retailer experience through provision of a safe, presentable and a comfortable environment where our Vicinity communities love to connect.

What will you bring?

What will success look like?

We Imagine a Better Way
- You champion new ideas, facilitating changes to improve customer outcomes to provide a facility which enrich community experiences.
- You consistently role model the values and behaviours and find ways for customers to interact with Vicinity.
- You are comfortable in challenging the status quo across the organisation to get better outcomes

We Embrace Difference
- You advocate equal opportunity, challenging assumptions to create a diverse workforce.
- You seek out and encourage different views across the business to challenge your own thinking
- You influence and support decisions that show respect for the diversity of the Vicinity community

We Always Collaborate
- You engage and communicate with your team, consistently and effectively sharing information.
- You proactively consult, engage and listen to all team members and always bring the customer considerations into the conversations.
- You successfully connect with people and teams across the business promoting a collaborative culture and make sound decisions in a transparent manner

Why Vicinity?

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:

- Flexible working options
- Birthday leave & purchased additional leave
- $1000 worth of VCX securities rewarded for eligible team members
- Internal mentoring program
- Generous Parental Leave
- Our _
- values cultivate a culture that encourages our 1100+ team members to be adaptable, agile, resilient and passionate. At Vicinity we embrace difference. We are committed to creating an inclusive work environment that supports diversity and flexibility._
- Note:_
- To_

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