Security Risk Manager

We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia._
- We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently._
- We are Vicinity._

Role purpose

We’re looking for 3 proactive, and customer-focused Security Risk Managers to join our team and lead the security operations function at one of our major shopping centres.

Please note: we are recruiting for 3 roles, at each of our key NSW centres:

- QVB, Galeries & Strand (CBD)
- Bankstown Central
- Chatswood Chase

As a key member of the Shopping Centre Management Team, you’ll work closely with our security providers, retailers, emergency services, local law enforcement and other key community stakeholders to drive best practice in incident preparedness, emergency management, contractor performance, and community engagement.

You will have a primary shopping centre working location with some requirement to work at other shopping centres in a support capacity where there is no Security Risk Manager. Providing leadership presence during peak trade periods, which includes working every second weekend, is a requirement of the role.

Key accountabilities
- Lead local emergency preparedness and incident response, including regular and comprehensive training of shopping centre management teams
- Act as the key connection between the shopping centre management team, security guarding providers and the National Security team
- Manage and enhance the performance of contracted security providers
- Ensure quality assurance in incident reporting and follow-up actions
- Conduct regular security and risk assessments and implement mitigation strategies
- Build strong relationships with local law enforcement, emergency services, schools, and community groups.
- _6 days/4 days roster, every second Sat and Sun worked (Tues-Sun then Tues-Fri)._

Experience & capabilities
- Demonstrated experience in security operations or a related field
- Strong understanding of modern security threats, systems, and technologies
- Experience in emergency management and contractor oversight
- Excellent communication, collaboration, and decision-making skills
- Organised and methodical with strong procedural discipline
- Calm, composed, and confident under pressure
- A passion for safety, education, and continuous improvement.

PERSONAL ATTRIBUTES (who you are)
You consistently demonstrate and role model the behaviours that bring the Vicinity values to life:
Respect:

- We listen to and acknowledge each other's views
- We have difficult conversations with care

Integrity:

- We back our words with the right actions
- We do the right thing, no matter the situation

Customer Focus:

- We nurture a genuine connection with our customers
- We consider customer needs when making decisions

Collaboration:

- We invite the right people to the table
- We balance consensus with decisive actions

Excellence:

- We always strive to improve
- We share our challenges and celebrate the wins

Why Vicinity?

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:
- Flexible working options- Birthday leave & purchased additional leave- $1,000 worth of VCX securities rewarded for eligible team members- Generous Parental Leave
- We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect._
- Phone: +61 3 7001 4000 _(request to speak to our Talent Acquisition team)_