Client Relations Manager

2 weeks ago

Hurstville, Australia Brightstar Nursing Australia Pty Ltd Full time

**Key responsibilities**
- Manage a total recruitment service with an assigned scope of influence, being within the healthcare sector.
- Develop profitable new business opportunities in line with management and work within the budget.
- Explore the opportunities to extend and expand services through the existing client
- Provide professional customer service.
- Maintain the CRM systems and procedures to respond to leads and opportunities and maintain data integrity.
- Regularly liaise and work with the Operations Manager on customer service issues and service requirement deadlines to achieve optimal customer service outcomes.

**KPI’s**:

- Weekly client visits/virtual meetings.
- Maximise the active temps out per week.
- Keep in touch with client phone calls every week.
- Reach the sales target each week.
- Weekly reporting.
- Maintain zero fill rate.

**Come and Join us**:

- Minimum 2 year’s experience as a Client Relations Manager or Relationship Manager or Sales Manager.
- Comprehensive understanding of the industry and client business.
- Previous experience tracking relevant KPIs.
- Critical thinking and decision-making.
- Customer-oriented attitude, Proactive, energetic, and motivated.
- Highly developed negotiation, presentation, and communication skills.
- Attractive remuneration package.
- Supportive from management.
- Flexibility to work from home.

**Salary**: From $65,000.00 per year

Schedule:

- 8 hour shift

Work Location: In person

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