Patient Accounts Manager

1 week ago

Hurstville, Australia Healthe Care Group Pty Ltd Full time $90,000 - $120,000 per year

Care is our passion. People are our business. Excellence is our standard. Growth is our ambition.

  • Immediate start - within the Greater Sydney area
  • Newly created role with the opportunity to make it your own
  • Hybrid working model with flexible base location / working conditions
  • Leadership capability with a proven track record to develop and lead a collaborative high performing team

Your new role as Patient Accounts Manager

The Patient Accounts Team Leader will be responsible for the management of the Billing Hub team of Billers and Debtors, and all related functions including meeting KPI targets, management of Audit requests and producing monthly reporting.

Key Responsibilities

  • Effective management and co-ordination of functions relating to Patient Billings for all hospitals within the Hub
  • Effective management and coordination of functions relating to Hospital Accounts Debt Collections for all hospitals within the Hub
  • Manage billing audits for the hospitals within the Hub
  • Banking, or effective management of, for all hospitals within the Hub
  • Day to Day Staff Management of the Billers within the Hub
  • Management / Review of Patient Account KPI indicators
  • Information Management for the hospitals within the hub that relate to the Billings and Debt functions

At Healthe Care, we're all about supporting real people to deliver extraordinary care. As part of the Healthe Care team, you can expect:

  • Hybrid working model with flexible base location and working conditions

  • Collaboration with like-minded professionals across a multi-disciplinary team

  • Wellbeing programs including discounted private health insurance

  • Paid parental leave

  • Novated lease opportunities

About you

  • Current Working with Children Check & Police Check
  • Experience in hospital mainframe systems, e.g. Patient Management System
  • Minimum of two years' experience in a similar role in a Hospital setting, with extensive experience and knowledge of billing health funds, health fund contracts and Eclipse billing
  • Flexibility is a must - requirement to travel to nearby Hospitals
  • Ability to demonstrate leadership and strong managerial skills
  • Effective time management skills
  • Demonstrated experience to meet (or exceed) expectations, taking responsibly for accurate and timely results within KPI's
  • Ability to communicate effectively
  • Proven ability to be flexible and adaptable in an office environment
  • Demonstrated experience working autonomously as well as part of a team.
  • Competent level of computer skills including experience in the use of Microsoft Outlook, Excel and Word.

Who we are

We're about Real People and Extraordinary Care With leading surgeons, state-of-the-art facilities and patient centred care with a personal touch.

Healthe Care is proud to be one of the leading private hospital operators in Australia. We employ over 5,000 people and operate a portfolio of 17 private healthcare facilities.

We are a private healthcare provider of choice, driving innovation and clinical best practice to the services we provide.

Our strong portfolio of businesses works together to deliver premium health services, of the highest standards of quality and safety, to our valued clients and patients.

Interested in knowing more?

Get in touch with Bev Berkley, National Billing Manager, via , for a confidential chat today

Applications close: 12 October 2025

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