Service Agreement Administrator

5 days ago


Smithfield, Australia S&You Full time

Work from Home 2 days a week after completion of training | Free onsite parking
- Work in a supportive & mentoring team environment as well as autonomously
- $38 per hour + Super neg on exp | Contract role with potential permanent options

**ABOUT THE COMPANY**

Located in Smithfield, this leading global business, servicing a variety of customers, including manufacturing and process industries, shipyards, ports, and terminals, are renowned for their elevating solutions coupled with servicing of the equipment.

Their purpose is to improve the safety and productivity of customers' operations, while supporting, training, and mentoring their collaborative in-house team

**ABOUT THE ROLE**

You will be part of the team to maintain this global organisations service agreements. Your exceptional customer service skills and communication with internal and external stakeholders will ensure overall consumer relationships and improve service agreement retention.

**DUTIES**
- Collaborate, interpret, and support the local service branches regarding service agreement and contract-related inquiries.
- Communicate with external stakeholders to ensure Service Agreements are current and correct.
- Build relationships with both internal and external stakeholders utilising your exceptional communication skills.

**SKILLS & EXPERIENCE**
- Attention to detail and the ability to spot errors and omissions.
- Ability to learn quickly and manage competing demands.
- Demonstrate excellent communication skills both written and verbal.
- Able to build strong working relationships with internal and external stakeholders.

**BENEFITS**
- Career development and mentoring.
- Ability to work from home 2 days per week after initial training.
- Work close to home.

**HOW TO APPLY



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