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People Operations Lead

3 weeks ago

Sydney, Australia Immutable X Full time

**About The Role**

Due to an exciting internal move, we are now searching for a People Operations Lead to further evolve our People Operations operating model and shape a forward-thinking workplace culture that reflects the excitement and dynamism of the Web3 gaming space. The 0 to 1 build has been done, which means this is an opportunity to take a customer-centric approach and bring the function to the next level of integration, automation, and service quality

This dynamic and multifaceted role offers daily challenges and opportunities to solve complex HR issues. If you thrive in a fast-paced environment where no two days are the same, you will find this role stimulating and rewarding.

**You’ll Be Empowered To**:

- Oversee and optimise HR systems and tools, ensuring they meet the needs of our organisation
- Coach and manage our wonderful HR Administrator
- Evaluate vendor performance and negotiate contracts to optimise services
- Own the relationship between Immutable and our employer of record, Deel
- Craft (in collaboration with People Partners and other COEs) and uphold HR policies and standards, ensuring consistency and fairness
- Handle ER cases with discretion and adherence to legal requirements (including working closely with internal Legal and conduit to external partners relating to country of employment)
- Own and manage the relationship with Immutable’s ER and immigration lawyers
- Drive continuous improvement by streamlining HR processes and implementing automation, standardisation, and self-service
- Manage and oversee the People Operations Desk ticketing system and reporting requests, ensuring timely resolution and accuracy

**We'd Love You To Bring**:

- 5+ years experience in a similar role
- Management experience
- Experience in high-growth, high-velocity environments (ability to learn, upskill, and iterate quickly)
- A strong understanding of Australian employment law (NZ, Singapore, and US employment law are a bonus)
- High detail orientation and organisational skills
- Demonstrated ability to quickly shift priorities to manage day-to-day while setting and meeting strict deadlines and budgets
- Excellent stakeholder management skills (both internal and external)