National Account Manager

**Introduction**:
About us
At PharmaCare, we are dedicated to enriching people's lives through improved health and wellness. As an Australian born and built success story we are proud of our heritage and remain a 100% Australian owned and family operated business. We have built on our success at home, with sales and marketing operations in China and SE Asia, where we sell and market some of our well-known and trusted brands. These brands include Nature’s Way, Kids Smart, Bioglan, Sambucol, Redwin, Rosken, Norsca, Brut, Skin Doctors, Naturopathica, KP24, Promensil, BioMedica, Medlab and many more.
Our success comes from our performance led culture, and we want our people to succeed. We encourage ownership and integrity with an entrepreneurial flair. Based on the Northern Beaches we live the life we promote.
We are family owned with a global reach, our products are found in pharmacies, supermarkets, department and variety stores all over the world.
Extras we know you’ll love
- Generous monthly product allowance to support your health and wellbeing
- Paid parental leave, subsidised health and salary continuance insurance
- Employee assistance/wellbeing initiatives
- Ongoing training and development programs
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**Description**:
About the role
Reporting to the National Business Manager, this position is responsible for the management of all aspects of the Petrol and Convenience channel, with a concentration on sales and profit growth within these channels in line with company objectives.
As the National Account Manager (P&C), you will take ownership of managing and growing a health food and snacking range within the Petrol & Convenience (P&C) channel across Australia. You will be responsible for building strong commercial relationships, driving brand presence, and executing sales strategies that align with our mission to deliver healthy, convenient options to Australians on the go. Key responsibilities include:
**Account Management**: Build and manage long-term relationships with key accounts in the P&C channel, ensuring consistent service excellence and identifying growth opportunities.
**Category Leadership**: Own the performance of our health food and snacking range within the P&C environment, ensuring alignment with channel-specific strategies and customer needs.
**Sales Strategy & Execution**: Develop and implement tailored sales strategies to drive revenue growth, boost distribution, and increase market share nationally.
**Promotional Planning**: Collaborate with internal teams to roll out targeted marketing and promotional campaigns that resonate with the fast-paced, impulse-driven P&C environment.
**Market Intelligence**: Monitor category trends, competitor activity, and consumer behaviour to identify insights and inform commercial decisions.
**Cross-functional Collaboration**: Work closely with internal departments including marketing, supply chain, and innovation to deliver end-to-end execution and support customer success.
**Reporting**: Provide accurate forecasting, performance tracking, and regular reporting to senior stakeholders, ensuring transparency and accountability.
**Skills and Experiences**:
About you
We are looking for someone with solid National Account Management experience, ideally with an understanding of the Petrol and Convenience retail landscape in Australia. You will have strong commercial acumen and the ability to create and implement strategic plans that align with both the short term and long-term goals of the business.
- In-depth knowledge of category management, sales forecasting, and leveraging retail data to drive account performance
- Skilled in identifying growth opportunities and enhancing product assortment, placement and promotions
- Expertise in building and maintaining relationships with key national retail accounts
- Comfortable presenting strategic insights, business reviews, and tailored proposals to both internal and external teams
- Strong interpersonal skills to work with senior decision makers and stakeholders across the business
- Ability to manage budgets and make data driven decisions to support business growth
- Knowledge of trade spend management and financial forecasting
- Proven negotiation and selling skills
- Excellent written and verbal communication skills