National Operations Support Manager

2 weeks ago


Melbourne City Centre, Australia IPA Personnel Services Full time

**ABOUT US**

Looking for an exciting opportunity to take your career to the next level? Look no further than IPA**,** a leader in staffing solutions throughout Australia. With almost 40 years of experience, IPA is a well-established, national leading professional recruitment firm. We are uniquely positioned as a certified social enterprise, giving clients the power to buy socially and creating positive social change. IPA is owned by a 'not for profit' organisation, and all our profits are invested straight back into the communities we work within.

**ABOUT THE ROLE**

The purpose of the National Operations Support Manager role is to support the branch network in managing third party supplier contracts and relationships, maximising the use of the Recruitment Management System (FastTrack360) and managing compliance according to our recruitment processes and systems.
- Duties include:_
- Evaluating and renewing existing third-party supplier relationships to ensure products and services continue to meet business requirements
- Providing regular updates to the relevant stakeholders regarding spend and usage of systems
- Coding third-party invoices to applicable business unit/branch
- Researching and negotiating with new suppliers and project managing the implementation of systems into the business
- Communicating new features or any changes to third party relationships and processes to ensure we are maximising third party products and services.
- Liaising with Marketing Team on marketing initiatives including managing activity and presence on social media platforms, marketing campaigns and marketing material/products

**Management and Maintenance of Recruitment Management System (FastTrack360)**:

- Communicating upgrades and/or changes to the system
- Provide training and support to the end users
- Submit and monitor enhancement suggestions and communicate to business
- Regular communication with the FastTack360 Account Manager

**Quality/ISO9001**
- Manage and regularly conduct internal/external audits
- Highlight and follow up on non-compliance

**Privacy**
- IPA representative on all privacy matters and requests for information

**Project Management**
- Manage projects as required

**ABOUT** THE BENEFITS**
- **PART TIME permanent role 3-4 days/wk**:

- Flexible work arrangements
- 38 hour week - flexible hours
- Supportive, professional management team

**ABOUT YOU**
- Demonstrated skills in Operations and/or Project management OR an experienced Recruiter ready for a new challenge
- Experience within a service-based industry, preferably within recruitment
- Proven experience in working across all stakeholder levels
- Sound negotiation skills and high standard written and verbal communication skills
- Strong technical and computer skills, experience in Microsoft Office and_ ideally_ **FastTrack360** experience
- Ability to evaluate and improve processes
- Ability to handle complex and sensitive issues with appropriate discretion
- Ability to prioritise, multi-task, make decisions, and meet deadlines
- Detailed documentation maintenance to be of the highest standard

**TO APPLY**

Please provide your current resume and cover letter outlining your relevant experience.



  • Melbourne City Centre, Australia HAYS Full time

    Private Sector - Long term contract **Your new company** **Your new role** **What you'll need to succeed** The National Technical Support Officer should hold or have the capability to acquire: - Previous experience in administrative or operations support roles is preferred. - Proficiency in office productivity software (e.g., Microsoft Office Suite). -...


  • Melbourne, Australia Little Sparrow Full time

    **National Manager - Operations** **The Company** Little Sparrow Melbourne established in 2015 is an established coffee brand with over 20 national stores. The brand is currently in the processes of an aggressive National expansion plan. **The Role.** **Job Responsibilities?** - The Setup, and training of all interstate operations’ - Setting up and...


  • Melbourne, Australia Hastings People Full time

    Leadership role with a focus on team development and product development - Evolving business with new acquisitions and redevelopment on the horizon - Strong salary package and regular national travel **Client Profile** Our client is widely respected across the Australian hospitality market, operating a diverse suite of venues spanning multiple major...


  • Melbourne City Centre, Australia HAYS Full time

    National Procurement & Product Manager opportunity, joining a successful business at a time of growth! **Your new company** Our client are a well-established firm who, despite being the leaders in their space nationally, continue on a path of sustainable growth, both organically and through acquisitions. They operate within the wholesale, direct to market...


  • Melbourne, Australia Australian Bureau of Meteorology Full time

    , - $136,614 - $145,847 + 15.4% super - Melbourne We are seeking a highly talented and motivated Senior Manager to lead the Bureau's National observing operations. This position will be working in the Observing Systems and Operations (OSO) Program in the Data and Digital Group (DDG). This is an exciting leadership role, responsible for the management and...


  • Melbourne City Centre, Australia Australian Government Full time

    $91,702 - $104,753 + 10% BDCP + up to 15.4% Superannuation - Melbourne CBD - VIC **The Role** Within this team, the establishment and maintenance of relationships, both internally and externally, is paramount. Internally, manage assigned team to foster and develop a cohesive relationship with other areas of the Branch. There is also a requirement to build...


  • Melbourne, Australia Hunter Executive Search Consultants Full time

    Swan Hill, VIC where lifestyle is one of balance - Well-established, privately-owned manufacturing business - Sunshine most of the year and the Murray River at your doorstep Hunter Executive is pleased to be partnering with a successful manufacturing company to find a National Operations Manager to develop and implement organisational strategies, policies,...


  • Melbourne, Victoria, Australia ClearCompany Full time

    The Organisation:This exciting opportunity is with a dynamic and expanding commercial cleaning organisation that employs about 350 staff and has a turnover of roughly $24 million. With a loyal client base in Victoria, they have consistently innovated and expanded interstate, with operations in NSW, QLD, and potential plans for SA. During this growth phase,...


  • Melbourne, Australia Head Office St Kilda Rd Full time

    **National Billing Operations Manager** This is a newly created role that will be integral to optimising the Billing functional performance at Healthscope. This role will identify end-to-end performance improvement opportunities, and work with stakeholders and business partners to build and execute initiatives geared at continuous improvement **Location**...


  • Melbourne, Australia Opal. Full time

    **Discover Opal.** We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce. We stand for innovation, smart solutions, and sustainability! **Discover the Opportunity.** We have a new opportunity available for a National Converting Operational Manager ANZ to join...