Workforce Planning Coordinator

**Workforce Planning Coordinator**:
**Job purpose**:
VenuesLive WA, proud operator of Optus Stadium, is on the lookout for a highly organised and administratively skilled Workforce Planning Coordinator to play a key role in supporting the successful delivery of Optus Stadium’s Staffing Operations program. This position is responsible for overseeing the Company’s internal casual workforce, ensuring all staffing requirements are effectively planned and executed in alignment with business activities. As a core member of the Staffing Operations Team, the Workforce Planning Coordinator supports the full employee lifecycle—from recruitment and onboarding through to rostering and offboarding—delivering smooth and effective workforce management for events and functions across the stadium.

**Your focus will be**:

- Collaborate with Event Owners to assist in the development and documentation of workforce deployment plans that align coverage, cost control, and operational capability
- Administer and oversee recruitment, onboarding and ongoing engagement of our casual workforce
- Prepare and publish compliant rosters in Humanforce, ensuring schedules meet staffing requirements and align with regulatory standards
- Prepare event day documentation including briefing sheets, accreditation and meal & parking requirements for staff
- Provide logístical support during event operations, managing staff movements, welfare monitoring, and implementing last-minute roster adjustments
- Serve as the primary administrative contact for a casual workforce of 3,000+, handling day-to-day queries, wellbeing initiatives, and staff communications
- Manage performance issues with empathy and structure, including investigations and development plans
- Partner with People & Culture, Safety and Operations teams on workers’ compensation and return-to-work cases
- Produce internal communications such as social media updates, birthday notices, and team celebration content to enhance staff engagement

**To be successful, you will have**:

- Full and unrestricted working rights in Australia
- 1-2 years' experience in rostering, staffing, or workforce coordination
- Excellent administrative skills, with the ability to manage high volumes of documentation, data entry, and scheduling tasks with accuracy and efficiency
- Strong attention to detail with a proactive approach to identifying and resolving scheduling or operational issues
- Exceptional communication skills - written, verbal, and interpersonal
- Experience using Humanforce (or a similar workforce management system)_ (preferred)_
- Professional and confident approach to managing sensitive staff-related discussions
- A passion for events, people, and creating a positive team culture
- Initiative-driven mindset with a readiness to propose and implement process improvements

**What we offer**:

- A competitive salary and permanent full-time stability
- Comprehensive benefits package including:

- Personal benefits - Paid parental leave, flexible working arrangements, study leave
- Health and wellbeing - Employee Assistance Program, annual flu vaccinations and skin checks, monthly group fitness classes, discounts at hotel, onsite financial wellness sessions
- Workplace benefits - Onsite parking, meals on event days, 25% discount at City View Café
- Financial Benefits - Salary sacrifice superannuation options, discounted offers from financial institutions, reduced rates on mobile phone and home internet plans
- Development and career opportunities through proactive talent management
- A welcoming and collaborative team culture that values your contribution
- A unique chance to be part of the team that brings events to life at Optus Stadium.

**About us**:
Optus Stadium is one of Australia’s premier entertainment destinations, recognised globally as the International Venue of the Year (Stadium Business Awards 2022) and the World’s Most Beautiful Stadium (Prix Versailles 2019).

We pride ourselves on our ‘fans first’ approach and are dedicated to creating memorable experiences for guests, partners and each other.

At VenuesLive, we value innovation, inclusivity, and teamwork. We are proud to be an equal opportunity employer and work in a vibrant and collaborative environment where everyone belongs.

**Applications close Friday 22nd August 2025