Receptionist & Administrator

3 days ago

Adelaide, Australia Humanology Full time

Be part of a meaningful profession where your work truly makes a difference.
- Work in a supportive and respectful team environment.
- The chance to help families find comfort and peace in their time of need.

If you are **compassionate and a professional approach**, we would love to hear from you. This is more than a job—it’s a calling.

**About the Opportunity**

As the Receptionist & Administrator for Peter Elberg Funerals, you will be the first point of contact for grieving families, guiding them with kindness and professionalism. Your role is more than answering calls and scheduling appointments—it is about creating a **supportive and caring environment** where families feel heard and understood.

In addition, you play a critical role in supporting the Funeral Consultants with administrative tasks to ensure that families expectations for the celebration of the life of their loved one are met.

In this important role you will:

- Greet families with warmth and compassion, ensuring they feel supported from the moment they arrive.
- Answer phone calls with sensitivity, providing helpful information and reassurance.
- Manage appointments and assist with general administrative tasks.
- Maintain a calm and professional atmosphere
- Work closely with our dedicated team to ensure seamless service for families
- Assisting suppliers and other visitors with their enquiries
- Setting up and clearing rooms, and sign-in processes
- Keeping the staff and client areas clean in conjunction with other staff.

You will also complete administrative support tasks such as:

- Producing documentation, proofreading and data entry
- Creation and processing of miscellaneous accounts
- Account data entry
- Lodgement of paperwork to government bodies
- Assist with the preparation of documentation
- Filing and maintaining computer records

**About You**

You have;
- A kind, empathetic, and respectful demeanour
- Excellent communication and organisational skills
- Ability to remain composed and professional in emotional situations
- Proficiency in administrative tasks and office software
- A commitment to providing outstanding service to our community.

Experience with desktop publishing tools is highly desirable.

**About Our Client**

Peter Elberg Funerals are a long-standing, South Australian and family-owned business located at Flinders Park in Adelaide's West. They pride themselves in providing a professional and welcoming environment for their employees. They also specialise in fulfilling any request their client families may have with extensive experience in making funeral arrangements for all nationalities and cultures.

We've shared the client's name to help you assess your suitability for the role. Please DO NOT contact them directly.

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