Service Manager
2 days ago
Service Manager - Home Care
Victoria
About the role
You will be responsible for the overall day to day operational management of the Service Centre to ensure that all services match contractual requirements, KPIs, reflect the Calvary Customer Experience and maintain a high level of service excellence.
About you
Experience in Aged/Disability/Community sector;
Human Service Management experience including WHS and risk management;
Experience leading an operational team to deliver service excellence;
Ability to analyse data, monitor service provision and action necessary plans to address any issues;
Inspiring leadership style with effective communication skills;
Commitment to work within the mission and values of Calvary.
Why work for Calvary?
At Calvary, our staff matter.
With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.
**Your benefits**:
NFP salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Training, development pathways and career opportunities
Flexible hours that make sense for you
**Please note the following**:
You may be required to provide evidence of immunisation as required for your role including COVID-19, influenza, tuberculosis screening, hepatitis, diphtheria, tetanus, varicella
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