Regional Service Manager

3 days ago

Mulgrave, Australia BYD Australia Full time

**About BYD**

BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions.

As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing electric vehicles that are intelligent and connected, BYD is inaugurating a new age of automotive innovation featuring a sleek design and an innovative user experience.

**About the Role**

Based in our **Melbourne Mulgrave office,** this Regional Service Manager role is an additional headcount added to the team. As our business grows, you will be working alongside our existing Regional Service Manager in VIC area, with the following daily duties:

- On-site inspection of service centres in the areas.
- Guide and promote the improvement of customer satisfaction in service centres.
- Manage the service centres to ensure the implementation of BYD's company policies.
- Manage and guide the handling of customer complaints and special incidents in the region.
- Coach and support the service centres to meet the service standards; provide trainings to their staff when necessary.
- Other ad-hoc duties required in the aftersales operations area.

**Key requirements**:

- Experience in after-sales regional management or dealers management.
- Willingness to travel among different regions.
- Strong in building rapport with various stakeholders and stay calm under pressure.
- Adaptable and proactive in problem-solving.

If you believe you are a good fit for the role, please don't hesitate to click on APPLY and submit your updated resume.

BYD Australia is under rapid expansion with plenty more opportunities to arise. If you are ready to make the most of everything you’ve learned so far, be challenged, work together with industry leaders, and be a part of a supportive and vibrant team, then BYD is ready for you.

  • Regional Area Manager

    3 days ago

    Mulgrave, Australia Max Executive Full time

    **Regional Area Manager** - Well Established National QSR/Food/Retail Franchise organisation - QSR, Food Operations and/or Retail Multi-Site Franchising Experience - Sydney CBD and Southern Metro as well as ACT Region

  • Regional Hse Manager

    3 days ago

    Mulgrave, Australia City FM Australia Full time

    Who are we? With a regional head office in Melbourne, City FM Australia provides world-leading Facilities Management, Engineering and Energy solutions which ensure safe, successful, and sustainable outcomes, on time and on budget for our partners. The Opportunity We are looking for an energetic, proactive, and enthusiastic HSE professional to join the...

  • Managed Services Manager

    1 week ago

    Mulgrave, Australia ADP Full time

    **Position Purpose**: Management of ADP's Managed Services team and associated operational activities ensuring achievement of operational objectives. The role requires oversight and management of the MS team, to drive process re-engineering in all MS processes and to deliver high levels of client service and satisfaction. **Key Responsibilities**: - Manage...

  • Managed Services Manager

    2 weeks ago

    Mulgrave, Australia ADP Full time

    **Position Purpose**: Management of ADP's Managed Services team and associated operational activities ensuring achievement of operational objectives. The role requires oversight and management of the MS team, to drive process re-engineering in all MS processes and to deliver high levels of client service and satisfaction. **Key Responsibilities**: - Manage...

  • Food Services Assistant

    1 week ago

    Mulgrave, Australia Blue Cross Full time

    Mulgrave VIC 3170 - Casual shifts available - Help to deliver high-quality food to our residents - At BlueCross, we aspire to create a ‘new age of living’. Our proud and dedicated team strives to deliver this vision across our 32 residences and homecare located in metropolitan and regional Victoria.**Are you ready to join our team?** Reporting to the...

  • Service Relationship Manager

    3 days ago

    Mulgrave, Australia ADP Full time

    **Position Title**:Service Relationship Manager **Reporting Line**: Senior Manager, Relationship Management **Position Purpose**: Serves as the primary client contact with assigned Management and Executive levels, acts as an advocate and liaison to develop and maintain effective client relationships within an assigned portfolio to ensure the provision of...

  • Customer Service Officer

    4 days ago

    Mulgrave, Australia Elgas LIMITED Full time

    Elgas LIMITED **Customer Service Officer** Mulgrave (VIC), Australia | req9210 **What you will enjoy doing** - You will be key to customer service and will provide outstanding telephone skills - Focus will be to identify and convert opportunities to drive sales growth and maximize customer retention - Whilst proactively promoting product campaigns you...

  • Service Delivery Manager

    3 days ago

    Mulgrave, Australia Johnson Controls Full time

    **Job Details** Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next-generation transportation systems that work seamlessly together to deliver on the...

  • Area Manager

    3 days ago

    Mulgrave, Australia Max Executive Full time

    **Area Manager** - Well Established National QSR/Food/Retail Franchise organisation - QSR, Food Operations and/or Retail Multi-Site Franchising Experience - Melbourne Metro Region with Company Owned and Corporate Outlets One of the fastest growing, dynamic and well established National (and soon to be International) QSR, Food and Retail franchise...

  • Field Service Technician

    3 days ago

    Mulgrave, Australia Soilmec Australia Pty Ltd Full time

    Soilmec is an international company and is a leader in design, manufacture and distribution of equipment for the ground engineering industry. Soilmec has always developed safe, innovative, cutting-edge technologies and provided the construction industry the full spectrum of equipment solutions. Soilmec equipment is used every day on jobsites all around the...