Customer Service Officer

1 week ago

Nudgee, Australia Mercy Community Service Full time

**About the role**

Mercy Community Services are on the search for a **Customer Service Officer** to join our Residential Aged Care team in **Nudgee** on a **Permanent Full-time** basis.

**Salary commensurate with experience plus superannuation plus generous salary packaging available**

This role entails but not limited to
- Reception Customer Service - reception duty, greeting residents and visitors, managing deliveries, respond to resident enquiries
- Administration Support services - conduct site and administration induction for new staff members, maintain assigned registers and databases, attend meetings as required by the Senior Administrator or Care Leadership team, reconcile and distribute invoices, coordinate and distribute information and correspondence to staff and residents

**About you**

As the successful applicant, you will possess:

- Tertiary qualification in business administration or equivalent experience
- Intermediate skills with Microsoft Office (Word, Excel)
- Strong skills in organisational and time management
- Queensland Provisional Green or above Drivers License

**Why Mercy Community**

Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families and young people, people living with a disability and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

- Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
- Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need - saving you up to $144 if you need both cards
- Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors
- Free annual influenza and/or other vaccination reimbursements
- Employee referral bonus incentive
- Cash out or purchase annual leave and to take advantage of extra leave entitlements

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.
- Mercy Community Services is a Circle Back Initiative Employer and commit to respond to every applicant._

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