Compliance & Business Improvement Officer

Mercy Community has a long history of supporting the community with NDIS, Aged Care and Families & Young People Programs. Our People & Culture Team work to support those on the front line who care for our residents and clients. We currently have an opportunity to be part of this team, as our new Compliance and Business Improvement Officer.

**About your role**:
Supporting our corporate services and our three streams, you will be responsible for the operational processing of Probity documentation for all employees. You will:

- Manage probity across the organisation ensuring probity records are maintained and that renewals are in line with our policies and procedures
- Accurately maintain probity information and manage regular updates of the probity register
- Participate in the implementation and review of our policies & procedures, including assistance with the monitoring of compliance, policy, procedures, work instructions, and other organisational and legislative requirements.
- Work collaboratively with relevant stakeholders to prepare, undertake and maintain external licensing and accreditation requirements.
- Drive ongoing continual improvement and changes on business improvement across the entire Employee Lifecycle, by making the process more visible and identify places for automation.,

**About you**:

- Strong administration skills, including excellent document management and business improvement skills
- Experience maintaining employee records would be highly desirable
- Demonstrated high level user across Microsoft Officer Suite is essential
- Ability to make decisions and work collaboratively in a team
- High levels of attention to detail and accuracy are essential
- Strong communication skills and ability to build positive relationships with both external and internal stakeholders

**Why choose Mercy Community?**

Mercy Community appreciates the important work that each person contributes to the success of our programs and services. Being part of the Mercy team, means you have access to some fantastic benefits, such as:

- Provide the opportunity to increase your take home pay through the use of salary sacrificing and other packaging benefits - up to $18,550 per annum is available to take advantage of as a tax free component
- Provide access to novated leases for a vehicle to help reduce your taxable income
- Paid compliance checks
- Provide you and your immediate family free, professional, and confidential counselling services. This includes specialised First Nations counsellors
- Supportive team culture

Depending on your role, you may also be eligible:

- For annual influenza and/or other vaccination reimbursements
- To receive pay bonus’ of $500 for successful employee referrals
- To cash out or purchase annual leave

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to plenty of other career pathways and opportunities in the broader Disability Supports programs, or in other programs and services across Mercy.

**How to apply**:
Thank you for your interest in working with us, and we hope to be in contact with you soon.
- Mercy Community is a Catholic not-for-profit organisation, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities. We support families and young people, people living with a disability, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment._
- We, and the Sisters of Mercy Brisbane Congregation before us, have been providing services and support for over 150 years and our team operates across a network that encompasses urban, rural and remote communities. Please visit our website to find out more about our dedicated team and the work we do._
- Mercy Community is committed to Safeguarding - taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need._