Business Support Officer

12 hours ago

Melbourne, Australia Franchise Council of Australia Full time

**About us**

The Franchise Council of Australia (FCA) is the peak body for the $154billion franchise business segment, which includes 1,200 networks, with 90,000+ individual franchised outlets, employing more than half a million Australians.

There is a franchise operating in almost every type of business category, with varying levels of complexity and market share, creating employment and prosperity for the nation.

The FCA provides a platform for franchisors, franchisees, business advisors and small to medium businesses to influence government policy, communicate with political leaders and key decision makers, network with peers and engage in policy debate.

FCA membership is seen as an essential business investment and the information, policy engagement and business resources of the FCA directly support members.

**About you**
- Solutions focused approach and ability to quickly resolve problems
- Demonstrated flexibility to embrace the challenges of working in a complex and changing environment
- Proven high level personal communication skills with the ability to quickly develop rapport with internal and external stakeholders
- Strong organisational skills with attention to detail
- Experience in an administrative support role using IT systems including excel, CRMs, reporting systems
- Ability to work both independently and as a member of a team
- Capacity to work effectively in a busy environment with demonstrated skills in time management, prioritising competing demands and managing tight deadline

**About the role**:
The person in this role is responsible for supporting day to day operations of the FCA head office team based in Melbourne including, managing stakeholder queries, administrative and data management activities.

The Business Support Coordinator will:

- Monitor and ensure business processes are met to achieve positive outcomes
- Record and manage business information and data
- Provide designated support for specific projects
- Coordinate travel arrangements and bookings

Permanent, full-time position, 38 hours per week.

**How to apply**

**APPLY NOW**

No recruitment agencies please

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