Travel Reservation Agent

1 week ago


Sydney Olympic Park, Australia Costco AU Full time

**Job Duties/Essential Functions**
- Providing world-class member service for Costco members interested in purchasing cruises
- Successfully completing Costco Travel training modules
- Navigating numerous internal and vendor systems to accurately make members reservations
- Liaising with other departments to obtain the best resolution for our members
- Regular and reliable workplace attendance at your assigned location
- De-escalating situations, problem solving and offering support to members

**Requirements**:

- Member care or customer service experience
- Strong (written and verbal) communication and customer service skills
- Attention to detail, accuracy while meeting deadlines
- Ability to work flexibly and with mínimal supervision
- Experience using different systems and interfaces
- Travel industry experience would be beneficial but not a requirement
- Google Suite (Docs, Sheets, Slides)
- Ability to work flexibly, including weekends if required
- Satisfactory Criminal Record Check


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