Reservations Agent

5 days ago

North Sydney, Australia DriveAway Holidays Full time

DriveAway is Australia’s leading self-drive specialist, booking Car Hire, Motorhome Rental and European Leasing to travellers from Australia and New Zealand.

Since local and international travel restrictions lifted, we have experienced phenomenal growth. We are now looking for a Reservations Agent to join our inbound call centre in North Sydney.
- What you’ll do_:

- Take inbound calls and respond with a quality client focus
- Process customer enquiries, create quotes and bookings for Australian and international car rental
- Provide exceptional customer service
- Permanent full time, rostered day - early evening shifts Mon-Fri, plus occasional rostered weekend work
- What we’re looking for_:

- Excellent customer service and communication skills
- Experience in an inbound call centre is beneficial but not essential helpful
- Experience in Travel & Tourism is helpful
- Positive and energetic outlook and a bright, friendly personality is crucial
- What’s on offer_:

- Full on-site training, ongoing support development
- Competitive salary, super and bonus scheme
- Central, accessible location
- Hybrid work availability
- Fantastic company culture and support

At DriveAway we understand that happy employees make happy clients, and we do our best to ensure that we treat our employees with the same respect they show to our valued customers. Our staff are valued for individual performance and talent, as well as their ability to operate as part of the DriveAway team to provide the ultimate customer service experience.

This is an excellent opportunity to fully utilise your customer service skills in a fast-paced and dynamic wholesale travel environment. If you think this is the job for you, we would love to hear from you.

Please send your resume and a brief cover letter to Michelle ASAP
- DriveAway is proud to be an equal opportunity employer, where diversity is valued, and we are committed to providing an inclusive, collaborative work environment._
- Please note, only applicants will only be considered for people who have the right to work in Australia without restrictions or sponsorship._

**Salary**: $45,000.00 - $50,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance
- Work from home

Schedule:

- 8 hour shift

Supplementary Pay:

- Bonus
- Overtime pay
- Penalty rates

**Experience**:

- Customer service: 1 year (preferred)
- Travel booking: 1 year (preferred)

Work Authorisation:

- Australia (required)

  • Reservations Agent

    1 week ago

    Sydney, Australia AA Appointments Full time

    **RESERVATIONS AGENT - SYDNEY** **LOCATION: SYDNEY** - Premium 5 Star Hotel - Sydney CBD Location **ABOUT YOUR NEW EMPLOYER** Our client is a 5 Star Boutique Hotel that boasts career progression, excellent benefits and facilities. They are currently seeking a talented RESERVATIONS AGENT to join their dynamic team. **THE ROLE**: Reporting to the...

  • Reservations Agent

    4 days ago

    Sydney, New South Wales, Australia Daydream Island Resort Full time

    Daydream Island Resort are seeking a full-time Reservations Sales Agent to join our small and close-knit Sales, Marketing, Reservations and Revenue team based **off-resort** in the NSW Chatswood office.**Position Overview**:Accurately and efficiently receive and process guest reservations whilst observing policies and procedures for Daydream Island Resort....

  • Reservations Agent

    2 days ago

    Sydney, Australia House Made Hospitality Full time

    We are looking for detail-oriented hospitality reservation agents to join our team. Every day we help guests and potential guests with their booking needs. We have over 9 venues across Sydney from the CBD to Surry Hills to Bondi Beach. In this role you will provide various planning and booking services, including answering customers’ questions, making...

  • Reservations Agent

    4 days ago

    Sydney, New South Wales, Australia Aa Appointments Full time

    **RESERVATIONS AGENT - SYDNEY****LOCATION: SYDNEY**- Premium 5 Star Hotel- Sydney CBD Location**ABOUT YOUR NEW EMPLOYER**Our client is a 5 Star Boutique Hotel that boasts career progression, excellent benefits and facilities.They are currently seeking a talented RESERVATIONS AGENT to join their dynamic team.**THE ROLE**:Reporting to the Reservations Manager,...

  • Reservations Agent

    4 days ago

    Sydney, New South Wales, Australia Seagrass Boutique Hospitality Group Full time

    **Seagrass Boutique Hospitality Group** are looking for experienced **Central Reservations Agents** to join our central reservations team in Perth.Working directly with the Central Reservations Manager, you will be responsible all reservations for our **NSW based restaurants. **Being the first point of contact with our guests, our agents should want to make...

  • Reservations Agent

    4 days ago

    Sydney, New South Wales, Australia Club Central Hurstville & Menai Full time

    The ICC Group exists as a premium hospitality business incorporating 3 Registered Clubs, Southern Sydney Events Centre, Above 8 Bar & Lounge and Hotel Mountain Heritage.We are now seeking a Reservations Agent who will be based at our Hurstville premises. Reporting to the Event Services Manager the Reservations Agent is an integral member of the ICC Group...

  • Receptionist or Reservations Agent

    1 day ago

    North Melbourne, Australia Manhattan Group Full time

    **Our client is managing a well-known 140 room property in Melbourne and is searching for an experienced Receptionist or Reservations Agent.** Customer service at front of house reception - checking guests in and out Over the phone reservations Maintaining an online inventory of rooms and availability of the complex Directing housekeeping staff and...

  • Reservations Agent

    3 days ago

    North Lismore, New South Wales, Australia Elements Of Byron Full time

    Our Reservations Agent role would suit someone who has call centre, travel or previous reservations experience. Ideally you will be confident in receiving a high volume of hotel or accommodation bookings, with strong attention to detail when setting traces and managing guest follow up and have a warm and friendly phone manner.Elements of Byron is a privately...

  • Reservations Agent

    4 days ago

    North Lismore, New South Wales, Australia Elements Of Byron Full time

    Our Reservations Agent role would suit someone who has call centre, travel or previous reservations experience. Ideally you will be confident in receiving a high volume of hotel or accommodation bookings, with strong attention to detail experience setting traces and managing guest follow up and have a warm and friendly phone manner.Elements of Byron is a...

  • Reservations Agent

    7 days ago

    Sydney, New South Wales, Australia Baillie Lodges Full time $60,000 - $80,000 per year

    At Baillie Lodges, we don't just operate hotels — we create once-in-a-lifetime experiences. From the wild Southern Ocean cliffs of Kangaroo Island to the remote beauty of Patagonia, our collection of award-winning luxury lodges inspires discerning travellers from across the globe.With plans for future growth to our portfolio, we are currently seeking a...