Technical Specialist

2 weeks ago

Brisbane, Australia Energex Full time

Brisbane (Newstead)
- Associate Diploma in IT and JNCIA quals essential
- Permanent opportunity with Yurika

**_Yurika is a market leader in distributed energy, electrical infrastructure, metering and telecommunications solutions. Your energy can help us to continue to deliver innovative, fit-for-purpose solutions to our customers across Australia. We are part of Energy Queensland and have offices located across Australia._**

**_Our Telecommunications team delivers specialist telecommunications solutions across Australia. Recognised for delivering reliability and value, our suite of fully customisable telecommunications solutions are tailored to meet the requirements of our various customers across various industries including mining, commercial, emergency services, local and state government._**

**The role**:
The Technical Specialist participates as a member of a team that operates and supports the Yurika Telecoms’ Communications network (YurikaNet). The team works to deliver and manage Telecommunications services to a high level of customer satisfaction meeting agreed service quality levels in accordance with the YurikaNet’s Service Levels Agreements (SLAs) for both internal Energy Queensland customers and external Commercial customers.

Critical to your success in the role is your significant demonstrated technical knowledge and experience in Telecommunications network design and implementation. Your demonstrated business acumen and understanding of commercial sales practices, particularly technical pre-sales and customer service, is highly regarded. Additionally, you have:

- Associate Diploma in IT or equivalent level qualifications in an IT or Telecommunications discipline;
- Juniper Networks Certified Internet qualifications (_Associate level as a minimum, Professional level is highly desirable)_;
- Demonstrated strong technical problem solving skills that will enable the development of customised technical solutions, without assistance, that meet customer requirements and maximise retention;

**For more information about this role, click on the Position Description link located at the bottom of the page.**

**Applications are open to permanent residents that hold full living and working rights in Australia and are currently residing in an Australian state or territory.**

The position has been evaluated as

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