Account Executive

3 days ago

Melbourne, Australia Marsh Full time

**Account Executive**

**What can you expect?**

As an Account Executive you will maintain a financial lines client portfolio by focusing on developing strong client relationships and providing a superior client service, including regular client contact, risk and insurance program administration, technical advice, and business development, including collaboration with other areas in MMC / Marsh. You will ensure that accurate, efficient and timely production of all clients, Insurer and policy related documentation and assist Senior Account Executive/Principals/Managing Principals as required. You will be working with Principals and VIC State Leader - FINPRO on more complex and involved accounts.

**What is in it for you?**
- Brand new agile workspace
- Professional environment where your career path really matters and is supported in our global organization
- Excellent career diversification opportunities
- Great team environment with energetic and supportive colleagues

**We will count on you to**:

- Develop and maintain effective client relationships by understanding their needs and pro-actively responding to these needs
- Implement renewal and broking strategies based on client’s needs as required
- Liaise with the Claims team to ensure that clients’ interests are protected, and claims are settled in a timely matter
- Develop and maintain sound working relationships with insurers and assist with negotiations
- Maintain outstanding renewals, credit control and other necessary reporting over client portfolio
- Recognize new business opportunities (new or expanded) and act as appropriate on them in a timely manner
- Introduce new products or broader policies as appropriate
- Adhere strictly to the Company's policies, Quality practices and other systems and procedures.
- Comply fully with the Company's Errors and Omissions avoidance policy.
- Liaise with Marsh Client Operations (MCO) to ensure timely and accurate document production,
- Mentor and assist with development of Assistant Account Executives

**What you need to have**:

- Minimum 3 years’ general or financial lines insurance broking experience
- Clear and effective communication skills
- Ability to work autonomously within a multi skilled team
- Ability to work under pressure, prioritize workload, meet deadlines and good time management skills.
- Excellent client service ability - to be able to anticipate client needs and exceed them
- Motivated self-starter focused on achieving results
- Excellent attention to detail
- Ability to recognize and solve problems and think outside the square
- Ability to work with sensitive and confidential information
- Intermediate knowledge of Microsoft Suite and demonstrated ability to learn new systems quickly
- Tier 1 Insurance Broking qualification or higher

**What makes you stand out**:

- Willingness to go the extra mile for client satisfaction
- Previous experience working in Personal Lines or SME insurance
- Ambition to build a solid career foundation
- Excellent inter-personal skills
- Works well in a team or autonomously

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