Account Executive

**Account Executive**

**What can you expect?**

As an Account Executive you will maintain a financial lines client portfolio by focusing on developing strong client relationships and providing a superior client service, including regular client contact, risk and insurance program administration, technical advice, and business development, including collaboration with other areas in MMC / Marsh. You will ensure that accurate, efficient and timely production of all clients, Insurer and policy related documentation and assist Senior Account Executive/Principals/Managing Principals as required. You will be working with Principals and VIC State Leader - FINPRO on more complex and involved accounts.

**What is in it for you?**
- Brand new agile workspace
- Professional environment where your career path really matters and is supported in our global organization
- Excellent career diversification opportunities
- Great team environment with energetic and supportive colleagues

**We will count on you to**:

- Develop and maintain effective client relationships by understanding their needs and pro-actively responding to these needs
- Implement renewal and broking strategies based on client’s needs as required
- Liaise with the Claims team to ensure that clients’ interests are protected, and claims are settled in a timely matter
- Develop and maintain sound working relationships with insurers and assist with negotiations
- Maintain outstanding renewals, credit control and other necessary reporting over client portfolio
- Recognize new business opportunities (new or expanded) and act as appropriate on them in a timely manner
- Introduce new products or broader policies as appropriate
- Adhere strictly to the Company's policies, Quality practices and other systems and procedures.
- Comply fully with the Company's Errors and Omissions avoidance policy.
- Liaise with Marsh Client Operations (MCO) to ensure timely and accurate document production,
- Mentor and assist with development of Assistant Account Executives

**What you need to have**:

- Minimum 3 years’ general or financial lines insurance broking experience
- Clear and effective communication skills
- Ability to work autonomously within a multi skilled team
- Ability to work under pressure, prioritize workload, meet deadlines and good time management skills.
- Excellent client service ability - to be able to anticipate client needs and exceed them
- Motivated self-starter focused on achieving results
- Excellent attention to detail
- Ability to recognize and solve problems and think outside the square
- Ability to work with sensitive and confidential information
- Intermediate knowledge of Microsoft Suite and demonstrated ability to learn new systems quickly
- Tier 1 Insurance Broking qualification or higher

**What makes you stand out**:

- Willingness to go the extra mile for client satisfaction
- Previous experience working in Personal Lines or SME insurance
- Ambition to build a solid career foundation
- Excellent inter-personal skills
- Works well in a team or autonomously

**About Marsh**:
We are an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their sex, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.
- At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family._