Business Manager Nsw/act

1 week ago

Sydney, Australia Westpac Full time

**Business Manager NSW/ACT - Indigenous Business Banking - 56722**

Permanent position - based in NSW

Join a dynamic team supporting Indigenous businesses and make a lasting impact

Indigenous Business Managers are critical to achieving Westpac’s strategy of financial inclusion and wellbeing for Indigenous Customers. They maintain lasting partnerships with 3rd party referrers and create strong relationships with new Indigenous business customers by acting as trusted advisors.

As the Indigenous Business Manager you will be responsible for building strong relationships with both external referral partners and new Indigenous business customers. You will act as a trusted advisor, providing tailored financial solutions and ensuring excellent customer onboarding and ongoing experience.

**How will I help?**
- Proactively build and manage a pipeline of new business, focusing on Indigenous business customers from both internal and external referral sources.
- Develop and maintain strong relationships with external partners to grow the Westpac Indigenous Banking brand.
- Ensure seamless onboarding for new customers, delivering exceptional service and managing the first 100 days effectively.
- Collaborate with internal stakeholders to provide specialized solutions, supporting both business and personal customer needs.Advocate for the brand externally and internally, working to increase referrals and customer satisfaction.

**What’s in it for me?**
- Opportunity to be part of a team focused on financial inclusion for Indigenous customers.
- Work with a strong support network of internal stakeholders, with access to industry-leading tools and resources.
- Competitive salary and benefits, with the opportunity for professional development and growth.Contribute to a high-performing, values-driven organization committed to positive community impact.

**What do I need?**
- 5+ years of experience in business banking or related field, with a focus on stakeholder management and customer engagement.
- Strong commercial acumen and the ability to build long-term relationships with clients and partners.
- In-depth understanding of the Indigenous market and its unique business needs.
- Experience in financial analysis, credit risk, and business development.
- Excellent communication, presentation, and problem-solving skills.

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY**or **APPLY NOW**button.

**Do you need reasonable adjustments during the recruitment process?

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