Head of Sales

Are you an experienced Head of Sales who can develop and implement scalable sales strategies?

Do you enjoy simplifying complexity, setting big goals, and keeping your team focused on the end result?

Are you eager to join the management of a rapidly growing business?

If yes, then this is the role for you

This luxury retailer is seeking a highly driven Head of Sales to join their management team. You'll be directly responsible for managing a team of sales consultants across two locations, training and coaching them to exceed monthly targets, sales forecasting on a weekly and monthly cadence, tracking sales team performance metrics, and reporting data on a regular basis to our leadership team.

You will have:

- Demonstrated success in driving revenue growth and improving established sales processes. A strong analytical background, a history of mentorship, and a customer-centric attitude are all must-haves for this role.
- The ability to organise, plan, and autonomously structure your workload will be crucial to your success in this role. We neither have the time nor the inclination to micromanage you.
- A solutions mindset and a can-do attitude with huge energy and a passion for sales.

Don't wait around. APPLY NOW

**_Job Responsibilities_**

**Sales Leadership**:

- Develop and implement sales strategies and action plans to achieve sales targets and maximise profitability.
- Lead, motivate, and coach a growing team of full-time sales consultants, fostering a high-performance culture and ensuring exceptional customer service. You're not afraid to drive others and lead by example.
- Oversee the development of a robust sales pipeline and ensure all sales personnel are using the CRM to maximize clarity around sales activities and potential opportunities.
- Monitor sales activities, identify performance gaps, and deliver ongoing training and development opportunities to enhance sales skills.
- Achieve and exceed agreed-upon sales targets and outcomes within schedule.

**Customer Engagement and Service**:

- Establish and maintain strong relationships with high-end clientele, providing personalised and exceptional service.
- Ensure all customer interactions meet or exceed the store's luxury service standards.
- Resolve customer complaints or issues promptly, maintaining a high level of customer satisfaction.

**Sales Performance and Analysis**:

- Monitor and analyse sales data, key performance indicators (KPIs), and market trends to identify opportunities and adjust strategies accordingly.
- Prepare regular sales reports, forecasts, and budgets, and present findings to senior management on a weekly and monthly basis.
- Implement effective sales techniques, promotions, and events. Drive foot traffic and increase sales.
- Continual agile improvement of sales processes.

**Team Management and Development**:

- Recruit, train, and onboard new sales consultants, ensuring they gain the necessary product knowledge and sales skills.
- Create and implement a robust training program where any new sales consultant could be brought up to date efficiently and effectively.
- Conduct regular performance evaluations, provide feedback, and set performance goals to enhance individual and team performance.
- Foster a positive work environment, encourage teamwork, and promote a culture of excellence and continuous improvement.

**_Job Requirements_**
- Must have 3-5 years of managing sales teams or as a territory manager at companies producing annual revenue of 20 million+ with a history of meeting or exceeding targets.
- Highly motivated with proven ability to drive the sales process from plan to close.
- Excellent leadership, motivational, and interpersonal skills to inspire, mentor, and manage a high-performing sales team.
- Exceptional customer service skills, with the ability to build and maintain long-term relationships with high-end clientele.
- Analytical and strategic thinking abilities, with a strong focus on achieving sales targets and driving business growth.
- Outstanding communication and presentation skills, both verbal and written.
- Flexibility to work weekends, holidays, and extended hours as required in a luxury retail environment.
- Flexibility and adaptability to changing priorities and deadlines.
- Excellent prioritisation, time management, and organisational skills

**How to Apply**: