Team Assistant and Business Admin Manager

**About the Role**
This role is accountable for the scheduling and workload management of the GM Broker, Credit Cards & Loyalty, with further limited support for the respective leadership teams. The role will also be involved in business improvement activities within the Broker, Credit Cards, and Loyalty teams.

**Key Accountabilities**
- Facilitating relevant approvals and general people administration for a large division across multiple locations
- Ensuring papers are received and adequately reviewed by the GM in advance of all sessions
- Prompt and proactive handling of internal and external stakeholder requests, in particular responding to requests for reporting and documentation.
- Management of the GM’s expense reports and approval of expense reports across the division and ensuring these are within budget and policy
- Working with the Retail Change & Comms team to communicate important updates
- Collating detailed packs and reporting on behalf of the GM to support the Leadership Team meetings
- Coordination of Board and Executive deliverables from teams across the division
- Leading Event Management for the Broker, Credit Cards, and Loyalty leadership team
- Working with other Coordinators and Business Managers within the BOQ Group to coordinate cross-divisional initiatives
- Booking travel
- Employee on and offboarding
- Ad hoc responsibilities as required to support the broader team

**About you**
- Minimum 5 years’ experience as a Team Assistant capacity supporting at GM level or above
- The ability to think strategically, particularly as it pertains to scheduling and coordination of deliverables on behalf of the team
- Ability to manage multiple activities in a fast-paced, quickly developing environment
- Confidence to effectively communicate and collaborate with a broad multidisciplinary team
- Versatility and an all-rounder, happy to lend a hand wherever needed. No job too big or too small
- Knowledge and experience of the financial services industry ideal

**What will set you apart**
- You will be an empathetic individual with excellent communication skills, who is able to both articulate their point and listen actively to others
- You possess a curious mindset and problem solving skills
- You are self-motivated and have great engagement skills enabling you to build strong connections with internal and external stakeholders
- You are interested in contributing further to the business over and above the core administrative support responsibility

**About Us**
BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

**Our Benefits**
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- BUPA Corporate Plan
- Employee Assistance Program (EAP)
- A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- 5 employee diversity network groups focusing on; First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career.
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ02239