Operations Implementation Lead

**Work Type**:

- Full Time- Play a key role in influencing, impacting and leading project prioritisation
- Support successful, efficient & effective delivery of business objectives
- Permanent full-time role, based in Adelaide, with flexible working options

**Operations Implementation Lead**

Newly created Operations unit seeking motivated professional to prioritise effective, efficient & customer-focused delivery of water services to SA.

**About the Company**:
SA Water is proud to deliver an important and essential service to 1.7 million customers every day. For more than 160 years, we have been working together with South Australians to ensure a reliable supply of safe, clean water services across the state, both regionally and locally.

**About the role**:

- Be part of the newly created Operations group as they build capability and capacity assisting with shaping our future and improve our data, analytics and performance outcomes. Create greater connectivity with internal and external stakeholders to better influence, manage expectations and control workflows. Designing a system of continuous improvement and a culture of operational excellence to build resilience into our operations._

In order to achieve identified operational and financial efficiencies, deliver customer-focused operations, and to serve as an operational input to enterprise initiatives, the Operations Implementation Lead will influence the prioritisation and delivery of operational projects within the improvement portfolio of SA Water's works.

**Key Responsibilities**:

- Manage the delivery of several key strategic initiatives /projects for the Operations Group, including oversight of all interdependencies covering strategic and tactical initiatives
- Build and lead an effective high performing team that works collaboratively toward achieving the organisation's goals
- Establish project governance principles and ways of working to establish decision making models, streamline delivery, manage risk and maximise operational efficiencies
- Pro-actively monitor progress of the project/program, managing quality and reporting accurately on cost, schedule and risk, leading project teams to success
- Drive and support the identification, monitoring, reporting and escalation of risks and issues across all Operations initiatives aligned to enterprise risk management practices.

**About the Person**:

- ** **extensive hands-on experience with project and/or program management within a process improvement and/or organisational development project space, having expertise in leading hybrid teams, scoping process improvements and driving change management. A natural presenter you will have outstanding written communications, this individual will have routinely presented pivotal information, progress updates, and plans to an operational workforce and other key stakeholders in order to gain buy-in, sponsorship and engagement.- Leading a high performing function, our Operations Implementation Lead will be motivated, dynamic, strategic and agile, require strong negotiation and influencing skills coupled with the ability to proactively navigate through conflict and challenges.- To be successful in this role you will have the ability to ‘roll the sleeves up and drive results.’ It is necessary to demonstrate exceptional communication skills, having previous practice in routinely fostering, building, and maintaining effective and meaningful relationships with key stakeholders, both internally and externally.**In addition, the Operations Implementation Lead will require**:

- Demonstrated experience in Project and Program Management (cost, schedule, risk and change management)
- Tertiary qualifications in Project Management related degree or significant industry experience
- Demonstrated experience managing continuous improvement projects and/or programs of work
- Demonstrated experience to liaise and agree project outcomes with multiple stakeholders in often complex situations

**Benefits**:

- Opportunity to work with a major utility privy to being across multi-faceted projects and works
- Unique opportunity to see the full breath of the business and work with key stakeholders
- Hybrid working environment
- Working with a company that values growth and support of its employees, customers, the wider community
- Contributing to the sustainability of a significant, essential public service
- Working for a highly reputable organisation
- Backed by a supportive, inclusive, and value-aligned team culture

If you have a passion to work within a diverse, customer-centred business, filled with passionate and self-motivated people, where fresh thinking is valued and innovation is embraced, we want to hear from you. If you relish working in an evolving environment, have a desire to work collaboratively amongst a wealth of talent, partake in rewarding work with a purpose in an exciting industry, SA Water is a great place to be.

**_Your wellbeing_**

**Referenc