Rto Administrator

4 days ago

Sydney, Australia Procare Group Full time

Join a leading national provider of insurance risk & solutions services
- Part time or casual hours considered
- Join a supportive and collaborative culture

From a family-started company to an ever-growing national business of over 20 years, we’re committed to being the most respected national insurance risk and solutions services business in Australia.

We value our people and know that fantastic talent is the only way to shape our future success. We're all about building a high-performing team, where we embrace collaboration and new ways of thinking. We are grounded in authenticity and work together to deliver value for our customers through every interaction.

We are seeking a motivated and organised individual to support our RTO division as the
**RTO Administrator**. You will be supporting our expanding RTO division to deliver a high-quality RTO service to our clients.

We are flexible with working hours with both
**part time and casual hours** considered.

The role will include a variety of administration tasks such as:

- Administration and reporting of various industry related courses such as Certificate III in Investigative Services, Certificate IV in Personal Injury Management, Certificate IV in Work Health & Safety
- Assist with enrolments of new students
- Assisting with the processing of enquiries, resulting, completions and certifications
- Issuing Qualifications to students following the Australian Qualifications Framework
- Maintaining files and records in VETtrak and other filing systems in accordance with policies and procedures
- Assist with data preparation for regular reporting
- Provide support and assistance to training staff where required
- Assist training department with other tasks as required

**About you**:
You are a talented communicator who engages well both face to face and over the phone. You have exceptional attention to detail and excellent time management skills. You are organised and understand the importance of delivering a high-quality service.

You must possess the following key attributes:

- Demonstrated RTO administration experience (minimum 1-2 years).
- Experience in RTO related insurance industry (highly regarded but not essential).
- Great customer service skills.
- Excellent communication skills both written and verbal.
- Strong computer skills (Microsoft Office).
- Time management and organisational skills are a must.
- A meticulous eye for detail and accuracy.

**From us, you can expect**:

- A genuine and friendly working culture where our people are **valued**
- Ongoing opportunities for **career progression**.
- Opportunities to work from home.
- A comprehensive induction as well as regular and ongoing training opportunities.
- Surface Pro laptop & iPhone.
- Genuine appreciation of work/life balance and flexibility.
- An excellent remuneration package.
- Access to our external Employee Assistance Program.
- Monthly and quarterly staff celebrations and awards as well as our annual events such as our Procare company-wide Melbourne Cup event, Christmas & End of Financial Year parties and more

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