Administrator

**At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with in house RTO’s, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More**

**ADMINISTRATOR - SYDNEY**
- About the role_

Due to internal movement, our Casula Branch is seeking a driven individual to provide a high level of administrative support to the team.

As an administrator you will be responsible for ensuring compliance with relevant WesTrac policies and procedures, customer service, administration and project support, assistance with the closing of work orders and general procurement for service workshop requirements. Within this role you will provide a range of general administration duties to ensure the smooth flow of work and operation of a proficient, cohesive team.

The Administrator position is a core function within all our branches and provides an excellent pathway to explore other areas of the business.

**Key Responsibilities**
- Contractor site access management
- Data entry and reporting
- Vendor management
- Transactional administrational duties
- Preparation of warranty cards including following up the service technicians for timely close out of claim
- Archiving
- General administration duties
- Promote a continuous improvement approach to the conduct of all areas of responsibility

**Skills & Experience**
- Proven experience in a similar role
- Exceptional planning and time management experience
- Strong commitment to meeting customer requirements
- Demonstrated strong written and verbal communication skills
- Dedicated to maintaining safe work practices and environment
- Ability to work unsupervised and autonomously
- Outstanding customer service skills
- Supportive and "can do" attitude
- Experience in SAP (Desirable)

**Why Join WesTrac?**

**As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA. Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged and Customer Focused Culture. As a WesTrac team member you will receive**:

- Competitive remuneration
- Annual Remuneration and performance review
- Salary packaging & Novated Leases
- Ability to purchase additional annual leave
- Discounted CAT Hand Tools
- Fitness Passport for the whole family
- Income protection with 24/7 coverage
- 12 weeks paid parental leave
- Online Learning Library to support your continued development
- Opportunities for progression with pathways to field services, sales and leadership roles
- Dealership network with opportunities for short term or permanent transfers

If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.

For further information regarding this role, please contact our Recruitment team on 1300 797 028.

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
- At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture._