Casual Customer Service Representative

1 week ago

Moorabbin Airport, Australia Amer Sports Full time

If you haven’t heard of Amer Sports before, you will know our internationally recognized brands including **Wilson**, **Salomon**, **Arc’teryx** and **Atomic**. Our brands specialize in high-performance, technical sports equipment and apparel, and encourage users to get outside, keep active and have fun - whether they are playing tennis or golf in the summer, or skiing in the Winter. Combine your skills and passions into one in this fast-paced and rapidly growing business, with countless possibilities for personal career development

We’re excited to be recruiting for a casual **Customer Service Representative** role within our Moorabbin Head Office. This is a pivotal role that will require superior organizational and communication skills, and an interest in our brands / sport / the outdoors will ensure you are aligned to our company culture.

**Your new role**

Responsibilities will include:

- Using SAP and Microsoft Office
- Approving and processing replacement products or value credit to customers
- Preparing stock for return to inventory
- Investigating repair options for items
- Gathering information and reporting on feedback from customers
- Preparing reports for vendor claims
- Extensive liaison with various departments

**What we're looking for**
- Experience in a similar role
- Availability to work upward of 30 hours per week at times
- Confident using Microsoft Office
- Experience with SAP (desirable)
- Strong communicator
- Someone who is process driven
- Experience working for sporting goods (highly regarded)
- A passion for golf is always a plus

**What’s on Offer (this just touches on some of the benefits and perks)**
- Free product and generous allowances to get you kitted out for all your sporting adventures
- Flexible, family and pet friendly working environment, including additional school holiday flexibility / support.
- Work in a state-of-the-art 6-star energy efficient facility, with a huge business focus on environmental and social strategies
- Free Access to a gym, weekly HIIT classes, table tennis social competitions and more
- Support in career development, wellbeing and personal growth
- Regular staff activity days, including camping, snow trips, fun runs and more
- Company supported volunteering program
- Modern open plan office located in a developed hub of Melbourne’s South Eastern Suburbs with free parking

**So, who’s keen?

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