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Ecommerce Customer Service Representative

3 weeks ago

Moorabbin, Australia PUMA Full time

**YOUR TALENT**:
**WHAT WE’RE LOOKING FOR**:

- Proven customer service skills, ideally in eCommerce or retail.
- A calm, confident communicator who thrives in fast-paced environments.
- Resilience to handle escalations while keeping the customer experience top-notch.
- Strong multi-tasking and problem-solving skills with excellent written and verbal communication.
- Someone available from now through end of January, with flexible hours (expect extra shifts during peak).
- 100% office-based role, where the action happens.

**THE DETAILS**:

- Employment type: Casual
- Start: ASAP - until end of January
- Hours: Flexible (with more during peak trade)
- Workplace: Office-based (Australia)

Your Teammates:

- Internal: You'll be collaborating with our Retail and Warehouse teams.
- External: You’ll be the friendly face of PUMA for our amazing customers

**WHY PUMA?**:
You’ll be joining a global brand that’s bold, fast, and fearless. Peak season at PUMA is high-energy, high-reward, and an incredible opportunity to gain hands-on experience in eCommerce customer service with a world-class sports brand.

So, if you’re ready to bring your A-game, keep cool under pressure, and help deliver the best online experience in the game we want you.