Ict Procurement Officer and Service Desk Specialist

**Title**:ICT Procurement Officer and Service Desk Specialist**:

- Requisition ID: 4122
- Location: Box Hill, VIC, AU, 3128
- Job Posting Date: 5 Aug 2025

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**ICT Procurement Officer and Service Desk Specialist**
- Permanent Full Time | 5 week’s annual leave + monthly day off
- Box Hill | Close to cafes, public transport and shops
- Experience career progression at a values-based organisation

**Eastern Health**
- Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.

**About the role**
- The role of the ICT Procurement Officer and Service Desk Specialist is a customer-facing role, primarily responsible for quoting, ordering and stock level management of ICT related hardware for EH staff. Additionally, this role will assist the Service Desk with the resolution and escalation of ICT service incidents. The role will work primarily as the ICT Procurement Officer but be available to answering incoming support calls as required by the Service Desk Manager.

**About you**
- To be successful in this role you will possess:

- An excellent technical understanding of a broad range of IT systems
- Ability to work effectively under pressure, as well as great time management skills
- Excellent customer service and communication skills with a positive, can do attitude.
- The ability to work as part of a diverse team
- Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the _Australian Immunisation handbook (based on ATAGI advice)_. Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment._

**What we offer**

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here
- Diverse and engaging career opportunities
- Friendly & supportive team
- Flexible working hours
- Salary packaging options
- Career progression in our teaching hospitals

**Next Steps**

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

**Good to know**:

- We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability - within the communities we serve and our Eastern Health team.
- We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
- As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
- Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
- Advertising may end before the closing date.

Please

Contact Person: Tim Poynter

Contact Number: 9955 1105

Job Posting End Date: 18/09/2025

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

**Our Values in Action**:
Respect for all | Safe always | Partnering in care | Learning and improving every day