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Front Office Coordinator

3 weeks ago

Brookvale, Australia Bupa Full time

**Why Bupa?**
- Significant Bupa product and service discounts - up to 40% health insurance discount
- Over 140 practices Australia wide - Move with us
- Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa
- Conveniently located in Westfield Warringah Mall

**About the Practice**:
Our **Bupa Dental Warringah Mall** practice is well known for its cosmetic dentistry, preventative and general dentistry. We are a solid, stable team looking for an experienced Front Office Coordinator as we prepare for a significant growth in customer volumes.

**As a Full-time Front Office Coordinator in our practice, you will**:

- Help lead a small team of receptionists alongside the Practice Manager
- Meet and greet patients, providing a great first impression
- Book and amend appointments, answering the phone, updating patient records
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Making patients aware of dental services and offers
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
- High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner

**You'll be**:

- Ideally 1+ years experience in a receptionist role
- Previous Dental Reception experience will be highly regarded but not essential
- You're a motivated self-starter, this is a fast paced and dynamic role
- Exceptional communication and interpersonal skills
- Passionate about customer service and patient care
- Organised with attention to detail
- Ability to build rapport with patients, in a cheerful, light-hearted manner

Our **Clearly Dental Riverwood **practice is a part of our ever-growing Bupa network of dental, optical and health insurance practices and stores