Customer Service Officer

22 hours ago

Brookvale, Australia Ausreo Full time

**Introduction**:
Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for:
Our agility to provide superior service and support to our customers through our extensive Service Centre Network; and
Being at the forefront of innovative steel reinforcement solutions and technology.
Ausreo is committed to providing an inclusive and collaborative environment for our employees. Our aim is to ensure our people are engaged, motivated and prepared with the skills, knowledge and capabilities necessary to deliver company goals and expectations. This is evidenced in our mission to:
Ensure the health, safety and wellbeing of our employees is at the forefront of all business decisions and reflects Ausreo’s Safety First’ culture;
Embrace the strengths and differences of our people and build a workforce that reflects the diversity of the communities we serve.
**Description**:
We have an exciting opportunity for a Customer Services Officer to join our team in Brookvale, reporting to the Trade Service Centre Manager.
As a key member of the team, you will thrive in an environment where service, sales and customer solutions are paramount. This role will see you as the face of our company and enjoying being part of the local community. Your day will be varied as you will be involved in sales and enquiries, merchandising, liaising with customers and suppliers.
- Providing excellence in customer service and the customer journey
- Welcome new and existing customers into our showrooms
- Actively promoting Ausreo’s products to generate sales
- Merchandising and Stock Replenishment
- Process sale orders, generate quotations, engage with e-commerce and social media
- Service Centre and office management
- Stock control in the warehouse
- Coordinating production with factory staff
- Coordinating logistics i.e. transport and deliveries
- Effectively communicating with all stakeholders and dealing with difficult customers effectively
- General administration duties

To Be Successful
- Strong communication skills both verbal and written
- Previous experience in a retail, hardware, trade type environment will be highly regarded, steel industry experience will be highly regarded but not essential
- Face to face selling and entrepreneurial spirit
- Highly organised, great at multi-tasking and strong attention to detail
- Strong computer skills and ability to pick up new systems quickly
- Thrives in a team environment but can also work independently
- Good ability to work under pressure
- Driver’s license essential

If you have a welcoming approach, show high initiative and provide our customers with a unique experience; then this is the role for you.
It is an exciting time to be part of the Ausreo family with opportunities for career development and progression.
To submit your resume, please click the ‘Apply’ button.

  • Customer Service Officer

    2 weeks ago

    Brookvale, Australia Aneeta Windows Full time $60,000 - $80,000 per year

    About our OrganisationAs Australia's largest Sashless Window manufacturer, Aneeta has taken its famous brand around the world, securing an international reputation for quality, innovation and design. By partnering with our clients, we offer innovative solutions for a broad range of projects in both the commercial and domestic window and door industry.About...

  • Customer Service Officer

    2 weeks ago

    Brookvale, Australia HCF Full time

    **About the Role** As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with...

  • Customer Service Officer

    3 days ago

    Brookvale, Australia HCF Full time

    **About the Role** As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with...

  • Customer Service Officer

    2 weeks ago

    Brookvale, Australia HCF Full time

    **About HCF** At HCF, our purpose is to bring our human touch to healthcare. We want to be true health partners to our members. Our vision is to make healthcare understandable, affordable, high quality and member centric. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. **About the...

  • Customer Service Officer

    22 hours ago

    Brookvale, Australia CSR Full time

    **At CSR, we're building a better future together.** We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high...

  • Retail Customer Service Officer

    2 weeks ago

    Brookvale, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    3 days ago

    Brookvale, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    4 days ago

    Brookvale, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    5 days ago

    Brookvale, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    1 week ago

    Brookvale, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...