Human Resources Coordinator

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Are you a responsible, compassionate HR Coordinator who has an ambition to create a seamless employee experience?

As a key, valued member of the HR Operations team, you'll be reporting to the HR Operations Manager, APAC and will be primarily located in our Macquarie Park office, with a flexible hybrid, working-from-home arrangement available.

You'll make a real, lasting impact in a fast-moving, supportive environment using your fantastic communication, relationship-building and problem-solving skills to support employees across the APAC Region on all HR Operational matters including HR systems (Workday & Kronos) support, HR policy and program enquiries, as well as leading and driving impactful projects.

In the HR Operations team, we believe that the employee experience is at the heart of everything we do. We aim to deliver value by providing an excellent and seamless service for all employees right through from onboarding to offboarding and everything in between.
**About the Role**:
Provide high-quality and efficient HR support to employees, managers and other HR professionals in regard to service requests raised

Responsible for maintaining employee data and supporting key HR lifecycle processes

Responsible for administration using company systems and supporting activity with third party provider where appropriate

**Key Responsibilities may include**:

- Update employee records as part of HR employee lifecycle (incl. onboarding, job changes, moves, leaves, terminations and offboarding)
- Answer employees’ questions on HR processes such as holidays, days off, benefits, compensation
- Support HR Business Partner and other HR team members with a wide range of queries
- Create employment contracts, letters and other HR documents where automated or self service options are not available. Actively promote self service as part of case management responses
- Manage employee benefit systems
- Identify opportunities for improvement in HR processes and participate in various HR projects
- Ensure you are complying with local policy and operating in line with company and HR guidelines on conduct, zero harm, confidentiality, data protection and data handling.

We value innovation, collaboration, and curiosity, and we are looking for someone who shares these values and can help us deliver an amazing employee experience across the region.

**What will ensure your success**
- Completed University Degree in HR, Business Management or a related discipline
- Some experience in HR is preferable, as is an unwaivable interest in growing your career in Human Resources to make a positive impact on the world of work
- Excellent problem-solving skills, with a proven ability to come up with solutions for time-sensitive and confidential matters
- A strong focus on providing a seamless employee experience, with the ability to balance the needs of the business and the employees while maintaining compliance.
- Fantastic attention to detail and ability to be versatile with conflicting priorities throughout the day
- Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular)
- A willingness to learn HRIS systems

If you're looking for a challenging and rewarding opportunity with an innovative company where you are empowered to make a difference, we want to hear from you

**Remote Type**:
Hybrid Remote

**Skills to succeed in the role**:
Active Learning, Adaptability, Benefits Administration, Cross-Functional Work, Curiosity, Customer Relationship Management (CRM), Data Analytics, Data Reporting, Digital Literacy, Emotional Intelligence, Empathy, Employee Experience, Human Resource Case Management, Human Resource Information Systems (HRIS), Human Resources (HR) Policies, Human Resources (Hr) Service Delivery, Initiative, Knowldege Management, Problem Solving, Process Improvements, Process Mapping, Report Preparation, Work Performance

**We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This mea