HR Services Coordinator

A full-time flexible role working from home
- Work across a diverse portfolio of clients, undertaking varied tasks
- Competitive salary package with professional development opportunities

**About Essential HR**
We are a leading HR consulting organisation, delivering outsourced HR solutions to small and medium-sized enterprises across Australia. We pride ourselves on providing practical, technology-enabled HR support that drives compliance, efficiency, and great employee experiences. Due to company growth, we are expanding our current team of experts

**What We Offer**
- Flexible, remote WFH environment
- A role that goes beyond day-to-day administration
- A supportive team structure & collaborative work environment
- Variety, with a portfolio of clients across multiple industries
- Competitive salary package and benefits including paid wellbeing days
- Opportunities for professional development and career progression

**About The Role**
We are expanding our team and looking for a dedicated HR Services Coordinator. You will play a vital role in supporting our clients through a combination of HR administration, systems management, and emerging HR advisory work. Reporting to the Managing Director, this position is ideal for a capable and motivated HR professional looking to broaden their experience, learn and develop, ready to step into a more client-facing, HR consulting-focused role.

**Main Responsibilities**
- Act as a key point of contact for clients, providing first-level HR advice and system support in line with policies, procedures, and best practice
- Support the implementation, setup, and ongoing management of Employment Hero across multiple client businesses
- Maintain and update client HR systems to ensure accurate employee records, contract management, and HR documentation throughout the employee lifecycle
- Provide HR administrative support to the consulting team across a wide range of client projects, audits, and day-to-day HR tasks
- Coordinate training and development activities for clients, including workshop logistics, materials, and reporting
- Maintain accurate client records and data within HR systems, ensuring compliance with privacy and Fair Work obligations
- Provide support on additional HR projects and initiatives as required
- Proactively identify client needs and provide solutions that enhance their HR processes, compliance, and employee experience
- Develop positive and professional client relationships, building trust and confidence in Essential HR’s services

**What You Will Bring**
- HR qualification or studying towards a qualification
- At least 5 years’ experience in a generalist HR administration or HR coordinator role, supporting end-to-end HR processes across the employee lifecycle
- Comfortable working in a remote or hybrid environment and managing client relationships virtually
- Solid knowledge of HR administration processes and employment lifecycle management
- Strong organisational and time management skills with the ability to manage competing priorities and deliver outcomes within agreed timeframes
- Proficiency in managing and maintaining cloud-based HRIS platforms — experience with _Employment Hero_ is highly desirable.
- Strong written and verbal communication skills, with the ability to prepare professional documents and communicate clearly with clients and team members.
- Strong understanding of confidentiality, privacy obligations, and record-keeping requirements within an HR environment.
- Knowledge of Australian employment legislation, modern awards, and HR best practice processes.
- Strong relationship-building skills with the ability to engage confidently and professionally with clients, team members, and stakeholders
- A responsive and client-focused approach, with a strong sense of urgency

**To Apply**

**Application Process