Ndis Provider Office Administrator

2 weeks ago

Melbourne, Australia MY SUPPORT SERVICES Full time

Join the exciting journey with My Support Services, a new and growing NDIS provider, and help us make a difference in the lives of individuals. We are based in Melbourne, and we are seeking an Office Administrator to be a vital part of our dynamic and innovative team.

**About Us**:
We are a fresh player in the field, bringing an innovative and empathetic approach to the support services we offer. As a growing organisation, we provide an environment where your contribution genuinely makes a difference, and there are plenty of opportunities to grow alongside us.

**Responsibilities**:

- Onboarding new clients by efficiently processing their registration and guiding them through our services.
- Handling administrative duties including scheduling, managing client files, and maintaining accurate records.
- Coordinating with our service teams to ensure efficient operation of the organisation.
- Ensuring the smooth and efficient handling of information by accurately updating and maintaining our client database.
- Providing exceptional customer service, ensuring a positive and professional image of My Support Services is maintained at all times.

**Qualifications**:

- Excellent verbal and written communication skills.
- Proven experience in an administrative role.
- Strong organisational skills and attention to detail.
- A compassionate approach to customer service, understanding the needs and concerns of our clients.
- Ability to handle sensitive information with discretion.
- Knowledge about the National Disability Insurance Scheme (NDIS) would be an advantage but not a prerequisite.

**What We Offer**:

- A supportive, inclusive and growing work environment where your ideas and contributions are valued.
- The opportunity to make a real difference in the lives of individuals and to grow with us as an organisation.
- Competitive remuneration.
- Ongoing training and professional development opportunities.

At My Support Services, we are deeply committed to providing exceptional care to those in need. If you are an individual who is passionate about helping others, eager to grow professionally, and thrive in a dynamic work environment, this role could be the perfect fit for you.

**Job Types**: Full-time, Part-time
Part-time hours: 30 per week

**Salary**: $25.00 - $30.00 per hour

Schedule:

- 8 hour shift

Work Location: In person

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