Sales Manager

2 days ago

Greater Brisbane QLD, Australia Stockland Full time

We are looking for a **Sales Manager** to lead the resales strategy and performance for our Land Lease Communities portfolio in Queensland. This is a high-impact leadership role focused on driving growth in the established homes market, coaching a high-performing team, and delivering exceptional customer experiences in a unique and evolving segment of the land lease community sector.

As a key member of the Halcyon Sales Leadership Group, you will be responsible for building a competitive advantage in the resales space, uplifting team capability, and embedding future-fit, customer-centric practices. This is not just about managing transactions. It is about leading transformation, developing talent, and unlocking the full potential of a growing business unit.

**What you will do**:

- Lead the execution and delivery of resales across Queensland, delivering on revenue, settlement, and customer satisfaction targets
- Drive market analysis and pricing strategies, ensuring our offerings remain competitive and aligned with customer needs
- Own the resales budget and forecasting, contributing to long-term financial planning and business growth
- Champion customer excellence, guiding homeowners through the resale journey and elevating the experience from listing to settlement
- Partner with internal and external stakeholders including real estate agents, marketing, and community teams to maximise lead generation and brand awareness
- Coach and manage a team of 8 direct reports, fostering a high-performance culture and developing future leaders
- Resolve complex customer issues with empathy and professionalism, ensuring high satisfaction and retention
- Act as a commercial leader, identifying opportunities to grow the resales business and expand into other states over time

**About you**

**Experience and skills that count**:

- Strong commercial acumen with a track record of driving performance and growth
- Demonstrated ability to lead and coach teams, manage vendor relationships, and deliver results in high-value, complex transactions
- Skilled in conflict resolution, stakeholder engagement, and navigating demanding customer cohorts
- Real estate licence preferred but not essential

**The right mindset**:

- A strategic thinker who brings structure, consistency, and innovation to sales execution
- A people leader who inspires, empowers, and drives accountability
- A customer advocate who understands the emotional and financial significance of resales in over-50s communities
- A collaborator who partners across functions to deliver shared success
- A growth mindset with eyes on tomorrow, ready to scale the resales business and shape its future

**The Stockland Proposition**

At Stockland, we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse, and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

We offer competitive remuneration and benefits, including access to subsidised lifestyle, health, wellbeing, and financial services products.

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