Casual Customer Service Officer

7 days ago

Adelaide Region SA, Australia HAYS Full time

A well-reputed company is seeking casual part time Customer Service Officer to join their team

**Your new company**
This company specialises in providing a range of health and safety services for organisations including drug and alcohol testing, employee vaccinations and Covid-19 initiatives such as temperature screening. They also offer a variety of health and safety training and education courses for companies.

**Your new role**
- Answering phone calls and responding to queries in a timely manner
- Processing payments and managing collections
- Entering data to various systems
- Liaising with external vendors and scheduling appointments
- Additional administration duties as required

**What you'll need to succeed**
You will require the following skills and attributes to be successful in this role.
- Previous experience working in a contact centre
- Strong written and verbal communication skills
- Exceptional attention to detail
- Computer skills including, typing skills, excel use, outlook use and skype use
- Demonstrate the ability to learn quickly and work over multiple systems
- Demonstrated the ability to work in a team while also being able to work autonomously

**What you'll get in return**
An ongoing casual contract where you will be working part time hours. It is a 24/7 contact centre where you will be required to work during weekends and after hours. Temporary and Contract workers through Hays also enjoy a wide range of benefits including:

- Weekly pay cycles
- Nominated choice of superannuation fund
- Online timesheet submission and approval
- No hidden fees or costs for our services
- Regular contact with local Adelaide consultants throughout the duration of your assignment

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2675593

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