Customer Service Officer

3 days ago

Adelaide Region SA, Australia HAYS Full time

Join a State Government Department located in Port Pirie in a Customer Service role for 2-3 months.

**Your new company**
This State department are a modern, professional, effective, and high performing organisation that is a leader in customer service, innovation and partnerships within the housing, finance and services sectors. They are looking for a Customer Service Officer to join them for 2-3 Months in a face to face and phone-based customer service position within the Port Pirie office.

**Your new role**
Providing exceptional phone and face to face customer service the Customer Service Officer will assist with new customer enquiries along with managing enquiries from existing customers. You will assist with the payments and provide administrative support to the wider team.

**What you'll need to succeed**
Previous experience within a customer service role
- Exceptional Written and Verbal communication skills
- A resilient and empathetic nature
- The ability to be calm and diffuse challenging situations
- Sensitivity with personal information

**What you'll get in return**
A 2-3 Month temporary role, in the Port Pirie office with potential for extension along with a competitive hourly rate of $36 per hour plus super.

Temporary and Contract workers through Hays also enjoy a wide range of benefits including:

- Weekly pay cycles
- Nominated choice of Superannuation fund
- Online timesheet submission and approval
- No Hidden fees or costs for our services
- Regular contact with location Adelaide consultants throughout the duration of your assignment.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2708088

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