Change Analyst

7 days ago

Melbourne City Centre, Australia Talent International Full time

**Job Details**:
**Location**

Melbourne CBD

**Salary**

ASAP start, fun & friendly team

**Job Type**

Full Time

**Ref**

BBBH98256_1687483730

**Contact**

Carly Llorente

**Posted**

about 1 hour ago

This leading University is currently seeking an experienced Change & Training Analyst to join their ERP Transformation Program. This is a multi-year ERP Replacement that will span across the entire University Services.

**Key activities**
- Coordinate change and learning activities to support the implementation of the ERP Program for end users and functional teams
- Understand and help deliver change and training activities
- Ensure alignment of change impacts and training needs
- Facilitate change activities or classroom training for a range of audiences
- Build effective relationships across the project and in the enterprise to help ensure the change activities, including training are well understood
- Provide oversight to training design and LMS management where appropriate
- Support the development and delivery of Train the Trainer approach and supporting activities, including identifying and recruiting internal trainers
- Support the tracking and reporting of training effectiveness and identify any areas for improvement

**Skills and experience**
- Minimum 5+ years' experience in a similar role developing, delivering and evaluating learning and development programs and initiatives
- Experience in group-based training and facilitation skills across a variety of program / content types
- Demonstrated experience in engaging learners and building capability through multiple methods of learning delivery including face to face facilitation, eLearning, digital forums, print-based products, etc
- Effective communication and stakeholder engagement skills to develop positive relationships with leaders, employees and stake holders across varied levels
- Knowledge of how to understand and evaluate learner needs
- Ability to communicate effectively and build and maintain productive relationships both internal and external to the organisation including the ability to build consensus and influence in negotiations across a broad audience
- Strong interpersonal and communication skills, both written and verbal, with a demonstrated ability to convey information to and build rapport with stakeholders through various communication channels
- High-level problem-solving skills and sound judgement in order to develop new approaches to resolve complex issues with diverse stakeholders

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